Nicole Hines
@nicolehines
Experienced Registered Nurse specializing in case management, telephonic triage, and patient-centered transitional care.
What I'm looking for
I am a Registered Nurse with 15+ years of clinical experience across acute care, hospice, home health, long-term care, and remote triage. I excel in comprehensive clinical assessment, OASIS documentation, discharge planning, and coordinating interdisciplinary care to achieve cost-effective, patient-centered outcomes.
My background includes RN case management, after-hours hospice response, nationwide telephonic triage, and travel nursing assignments. I am proficient with EMR systems and Microsoft Office, exercise independent clinical judgment in high-acuity situations, and advocate for members while maintaining Medicare and regulatory compliance.
Experience
Work history, roles, and key accomplishments
RN Case Manager
CenterWell Home Health
Feb 2025 - Present (1 year 1 month)
Conduct comprehensive assessments and develop individualized, Medicare-compliant OASIS care plans while coordinating interdisciplinary services to support safe transitions and optimize patient outcomes.
After-Hours RN
Elevate Hospice
Jan 2024 - Jan 2025 (1 year)
Managed emergent patient needs across a six-county census on a 7-on/7-off schedule, performing urgent assessments, facilitating admissions/discharges, and implementing timely interventions in high-acuity situations.
Long-Term Care RN
Various Facilities
Jan 2020 - Jan 2024 (4 years)
Performed daily assessments, medication management, complex wound care, discharge planning, and supervised support staff to ensure continuity and quality of care across multiple long-term care and rehabilitation facilities.
Hospice Triage RN
Intellatriage
Aug 2022 - May 2023 (9 months)
Provided nationwide telephonic triage support for multiple hospice agencies, assessed patient status, initiated interventions, coordinated escalations, and delivered patient-centered communication.
Travel RN / RN Case Manager
Home Health & Hospice Contracts
Jan 2015 - Jan 2020 (5 years)
Managed independent caseloads for home health and hospice contracts, completed admissions and OASIS assessments, coordinated cross-setting services, and ensured Medicare and regulatory compliance.
After-Hours RN
Visiting Nurse Association
Jan 2014 - Jan 2015 (1 year)
Provided after-hours nursing support, conducted urgent assessments, facilitated transitions of care, and delivered timely clinical interventions.
RN Case Manager
Crossroads Hospice
Jan 2013 - Jan 2014 (1 year)
Managed hospice case loads, conducted assessments, coordinated interdisciplinary care, and supported patient-centered end-of-life planning.
Supervising RN
HealthBack Home Health
Jan 2011 - Jan 2013 (2 years)
Supervised home health nursing staff, oversaw clinical operations, and ensured quality and regulatory compliance across patient care activities.
RN Case Manager
Blessed Trinity Home Health
Jan 2009 - Jan 2011 (2 years)
Provided case management for home health patients, performing assessments and coordinating services to support care plans and regulatory compliance.
Med/Surg RN
Centerpoint Medical Center
Jan 2008 - Jan 2009 (1 year)
Delivered medical-surgical nursing care, managed patient admissions and discharges, and collaborated with interdisciplinary teams to optimize recovery and throughput.
Education
Degrees, certifications, and relevant coursework
Metropolitan Community College
Associate Degree in Nursing, Nursing
Completed an Associate Degree in Nursing providing foundational clinical nursing education and preparation for registered nurse licensure.
Availability
Location
Authorized to work in
Job categories
Skills
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