Open to opportunities

Ashley Lucy

@ashleylucy

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I streamline executive operations through organized scheduling, CRM management, and reliable follow-through.

Cameroon

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What I'm looking for

I'm looking for a remote executive or operations support role where I can organize priorities, improve workflows, manage follow-through, and help leaders operate efficiently.

I've supported international executives and business owners with scheduling, inbox management, research, documentation, and project coordination. I manage calendars across time zones, prepare meeting materials, and keep action items moving.

At Opral, I owned task systems from planning through completion and helped achieve 98% on-time project completion. I also standardized 5+ business processes into SOPs to improve consistency and execution.

Across remote and administrative operations roles, I've audited 500+ CRM records, digitized 100% of legacy files, and reduced document retrieval time by approximately 50%. I use Microsoft Office, Google Workspace, Asana, HubSpot, Claude, and ChatGPT to bring structure to priorities, records, and follow-up.

Experience

Work history, roles, and key accomplishments

Administrative & Membership Support

Life Fitness

Jan 2026 - Apr 2026 (3 months)

Managed monthly membership records, updated accounts, and monitored membership status. Handled customer inquiries and administrative requests professionally.

Membership Management Customer Service Data Entry Account Management

Business Operations Assistant

Opral

Jan 2024 - Dec 2025 (1 year 11 months)

Supported operational coordination, project tracking, and workflow organization. Achieved 98% on-time project completion and standardized 5+ business processes into SOPs.

Operations Project Tracking Workflow Management SOPs Reporting Cross Functional Communication

Remote Executive Assistant

Freelance & Contract Clients

Jan 2023 - Dec 2024 (1 year 11 months)

Provided executive support including scheduling, communications, documentation, research, and project coordination. Managed calendars and meetings across time zones, triaged inboxes, and maintained CRM records.

Calendar Management Meeting Coordination Inbox Management Correspondence Research Documentation CRM Claude ChatGpt

Administrative Operations Support

Urban Council

Jan 2021 - Dec 2023 (2 years 11 months)

Provided administrative support, correspondence management, and records organization. Digitized 100% of legacy files, reducing retrieval time by 50% and achieving zero data-entry discrepancies.

Administrative Support Correspondence Management Records Management Digitization Data Entry

Administrative & Back-Office Support

Bright Tech Solution

May 2026 - Present (4 months)

Provided remote administrative and back-office support, maintaining records, spreadsheets, and digital documentation. Reviewed information for accuracy and tracked outstanding requests.

Records Management Spreadsheets Documentation Email Communication Administrative Support