Ashley Hutchison
@ashleyhutchison
Detail-oriented Medical Assistant skilled in pain management, EMR documentation, and insurance processing.
What I'm looking for
I’m a detail-oriented Medical Assistant with hands-on experience supporting pain management and working in fast-paced clinical environments. I’m known for accuracy, efficiency, and clear patient communication.
In my current role at Reno Tahoe Pain Associates, I assist physicians with patient examinations and minor procedures in a high-volume clinic. I perform patient intake, maintain EMR records in compliance with HIPAA, and handle insurance verifications and authorizations, while training and mentoring new employees.
Earlier, I advanced through roles that strengthened my front-desk and claims expertise. As a Receptionist at Nevada Urban Indians, I managed phones and appointments, maintained patient records, processed payments, and supported front desk operations with HIPAA-compliant handling of confidential information.
I also worked as a Claim Specialist at Optum, processing insurance claims with accuracy and documenting customer inquiries for resolution. Before that, I served as a Document Control Specialist at ArroHealth, coordinating nationwide retrieval of medical records, scheduling collection and scanning, and ensuring HIPAA compliance.
Experience
Work history, roles, and key accomplishments
Medical Assistant
Reno Tahoe Pain Associates
Sep 2024 - Apr 2026 (1 year 7 months)
Assisted physicians with patient examinations and minor procedures in a high-volume clinic while maintaining HIPAA-compliant EMR records. Handled patient intake and insurance verifications/authorizations, and trained and mentored new employees.
Receptionist
Nevada Urban Indians
Dec 2019 - May 2021 (1 year 5 months)
Managed phones and scheduled patient appointments while maintaining confidential, HIPAA-compliant patient records. Processed payments and supported front desk operations with accurate data entry.
Claim Specialist
Optum
Nov 2018 - Nov 2019 (1 year)
Processed and managed insurance claims with accuracy and efficiency, documenting customer inquiries for internal review and resolution. Assisted customers in understanding insurance plans and trained new hires to maintain quality standards.
Document Control Specialist
ArroHealth
Sep 2017 - Oct 2018 (1 year 1 month)
Coordinated nationwide retrieval of medical records by scheduling record collection and scanning. Ensured HIPAA compliance and maintained accurate documentation of communications.
Education
Degrees, certifications, and relevant coursework
Truckee Meadows Community College
Associate Degree, Psychology
Earned an Associate degree in Psychology from Truckee Meadows Community College.
Availability
Location
Authorized to work in
Job categories
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