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Cristina Velazquez

@cristinavelazquez

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Bilingual Medical Assistant dedicated to enhancing patient care.

United States

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What I'm looking for

I seek a collaborative environment that values professionalism and growth opportunities.

As a multi-skilled and bilingual Medical Assistant, I have dedicated my career to providing exceptional support in clinical settings. With experience as a Lead Medical Assistant at Key Medical Group, I assist the Clinical Manager in overseeing operations, managing inventory, and ensuring that both staff and patients receive the highest level of service. My proficiency with EMR systems and insurance verification enhances the efficiency of our practice, allowing us to focus on patient care.

Previously, I played a pivotal role in the opening of Sierra View Medical Center, where I ensured that all supplies were ordered and organized, and that the clinic was fully prepared for operations. My background also includes experience as a Medical Receptionist, where I honed my skills in patient interaction, scheduling, and medical records management. I am committed to continuous professional development and maintaining high standards in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Lead Medical Assistant

Key Medical Group

Jun 2022 - Jun 2024 (2 years)

Assisted Clinical Manager with overseeing clinical operations and provided comprehensive support by managing inventory and equipment. Supported providers with the EMR system, verified insurance eligibility, and processed medical records requests.

Inventory Management EMR Insurance Verification Medical Records Medication Management Customer Service Clinical Operations

Lead Medical Assistant

Sierra View Medical Center

Feb 2021 - Jun 2022 (1 year 4 months)

Assisted Executive Director and Health Clinic Manager with preparation for clinic opening day, ensuring all supplies were ordered and received. Set up phlebotomy room, CLIA lab, and organized various medical clinic areas, contributing to the creation of Standard Operating Procedures.

Clinic Setup Supply Chain Management Standard Operating Procedures Regulatory Compliance Phlebotomy

Medical Receptionist

Porterville Women's Medical Associates

Apr 2015 - Jan 2021 (5 years 9 months)

Verified insurance eligibility, responded to medical records requests, and managed patient check-ins and check-outs. Scheduled surgeries, in-office procedures, and handled disability/FMLA forms, utilizing E-Clinical Works, Centricity, and Medi-tech EHR systems.

Insurance Verification Medical Records Scheduling Billing EHR E Clinical Centric Customer Service Administrative Support

Education

Degrees, certifications, and relevant coursework

Milan Institute

Certificate, Medical Assisting

Grade: 3.9 GPA

Activities and societies: CPR first aid and HIPAA certification, professional development

Completed 720 academic hours and 160 extern hours, covering insurance coding, pharmacology, nutrition, anatomy, physiology, and emergency procedures. Gained proficiency in vital signs, electrocardiography, hematology, microbiology, injections, and venipuncture. Achieved perfect attendance and maintained a GPA of 3.9.