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Jabril WoodyJW
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Jabril Woody

@jabrilwoody

Dedicated Medical Assistant with two years of acute care and pain management experience delivering patient support and clinical efficiency.

United States
Message

What I'm looking for

I’m looking to continue delivering patient care in fast-paced clinical settings—supporting pain management workflows, managing pre-/prior authorizations and insurance verification, and partnering with providers to streamline intake and improve patient satisfaction.

I’m a dedicated Medical Assistant with two years of experience delivering exceptional patient care in acute care and pain management environments. I collaborate closely with RNs, Physicians, and administrative teams to improve clinical operations and efficiency.

In my roles at Optum and MedStar Health, I’ve scheduled high-volume appointments, collected vitals, maintained accurate records in the EHR, and supported procedures like spinal cord stimulator trials, epidural steroid injections, and nerve blocks with sterile technique and strong patient comfort. I’ve also managed insurance information, co-pays, escalated concerns, and prior authorizations—improving turnaround times and patient satisfaction to 95% and 90% while streamlining intake to reduce wait times by 20%.

Experience

Work history, roles, and key accomplishments

Optum logoOP
Current

Medical Assistant

Dec 2024 - Present (1 year 4 months)

Scheduled patient appointments for six physicians and two nurse practitioners, managing up to 40 appointments per day and contributing to a 95% patient satisfaction rating. Collected vitals and maintained EHR records while assisting with spinal cord stimulator trials, epidural steroid injections, nerve blocks, and joint injections, including post-procedure pain management education.

MedStar Health logoMH

Medical Assistant

Jan 2024 - Dec 2024 (11 months)

Managed scheduling and patient intake for a clinic with 120+ active patients, handling insurance information, co-pays, and escalated client concerns with a 90% resolution rate. Coordinated patient records and prior authorizations using EHR software, reducing delays by 15%, wait times by 20%, and medication authorization turnaround time by 25% through a new tracking system.

Education

Degrees, certifications, and relevant coursework

AU

American Public University

Bachelor's, Health Science

Completed a bachelor's program in Health Science at American Public University (Charles Town, WV).

AA

American Association of Medical Assistants

Registered Medical Assistant, Medical Assisting

Earned the Registered Medical Assistant credential through the American Association of Medical Assistants.

Tech stack

Software and tools used professionally

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