Ashley Hansz

At Franklin General Hospital, I posted and reconciled patient and insurance payments with 99%+ accuracy. I reviewed EOB and remittance records, researched out-of-balance accounts, and coordinated with billing and finance teams to resolve discrepancies.

I maintained account notes and supporting documentation for follow-up and audit readiness, working independently in Cerner and Revenue Manager while meeting daily productivity expectations.

At Hanson Chiropractic Clinic, I supported claim processing, billing inquiries, insurance coordination, payment collection, and account updates. I also maintained patient records in Cerner and Epic and handled confidential information in accordance with HIPAA requirements.