Ashley Freeman
@ashleyfreeman
I build operational training, change adoption, and standardized processes in fast-paced environments.
United StatesWhat I'm looking for
At Amazon, I deliver instructor-led and hands-on training that helps new hires and associates meet safety, quality, and standard-work expectations. I use performance data, real-time coaching, and targeted support to improve readiness, productivity, and operational consistency.
I've also led inventory and people-side change initiatives, from standardizing cycle counts and implementing inventory systems across sites to improving layouts, audit procedures, and workforce transitions. My background in psychology, behavior support, and industrial/organizational psychology informs how I build engagement, address resistance, and support lasting process adoption.
Experience
Work history, roles, and key accomplishments
Delivered instructor-led and hands-on training for new hires and existing associates across multiple operational departments, ensuring compliance with Amazon standard work, quality expectations, and safety procedures. Facilitated onboarding programs and coached associates to improve productivity and operational consistency.
Education
Degrees, certifications, and relevant coursework
Capella University
Master's, Industrial/Organizational Psychology
Master's degree in Industrial/Organizational Psychology from Capella University.
Bowling Green State University
Bachelor's, Psychology
Bachelor's degree in Psychology from Bowling Green State University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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