Open to opportunities

Ashley Amulavu

@ashleyamulavu

Message

I'm a project management student coordinating projects, schedules, customer service, and data.

Kenya

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What I'm looking for

I'm seeking an entry-level Project Management or Customer Service role where I can contribute to team success, coordinate activities, support customers, and continue developing my professional skills.

I've supported project coordination and customer service at Borasoft Limited and Excelon Consultancy, helping teams track deadlines, manage schedules, maintain records, and communicate with stakeholders.

At Borasoft Limited, I responded to customer inquiries by phone, email, and in person, collaborated on service delivery, and improved customer inquiry response time by 20%.

At Excelon Consultancy, I managed central-database data entry, organized computerized records, filed statutory documents, and presented clear reports with insights and recommendations.

I'm completing a Diploma in Project Management at The Nairobi National Polytechnic and have applied project planning, timeline management, and progress monitoring in research on the impact of Ruiru Dam on local living standards.

Experience

Work history, roles, and key accomplishments

Intern / Customer Service Assistant

Excelon Consultancy

Oct 2024 - Dec 2024 (2 months)

Managed data entry into the company central database and organized computerized data for efficient storage and retrieval. Oversaw accurate and timely filing of statutory documents and presented findings in reports.

Data Entry Database Management Scheduling Stakeholder Communication Reporting

Intern / Customer Service Assistant

Borasoft Limited

Oct 2022 - Dec 2022 (2 months)

Assisted in coordinating project activities and tracking deadlines. Responded to customer inquiries via phone, email, and in person, and supported administrative tasks.

Project Coordination Customer Service Record keeping Reporting Administrative Support

Education

Degrees, certifications, and relevant coursework

The Nairobi National Polytechnic

Diploma in Project Management, Project Management

2024 -

Pursuing a Diploma in Project Management at The Nairobi National Polytechnic from January 2024 to July 2025, with expected graduation in September 2026.