Ashish Gangawane
@ashishgangawane
Dedicated account specialist with expertise in customer service and support.
What I'm looking for
I am an experienced account specialist with a strong background in customer service and technical support. During my tenure at Wipro C2 Ma Pvt Ltd, I provided technical assistance to customers through online chat and telephone support, ensuring their needs were met efficiently. My role involved maintaining up-to-date knowledge of the company's products and services, which allowed me to deliver exceptional service and support.
Prior to that, I worked as an Account Executive at Gebbs Healthcare Solution, where I was responsible for reviewing customer accounts and identifying discrepancies in billing and payment history. My attention to detail and organizational skills enabled me to prepare and process payroll accurately while also managing billing reconciliation. I take pride in my ability to prioritize tasks and accomplish service goals effectively.
Experience
Work history, roles, and key accomplishments
Sr. Account Specialist
Wipro
Dec 2022 - Jul 2023 (7 months)
Provided technical assistance to customers through online chat or telephone support. Maintained up-to-date knowledge of company's products, services, and policies.
Account Executive - Payables and Receivables
Gebbs Healthcare Solution
Nov 2021 - Jun 2022 (7 months)
Reviewed customer accounts regularly to identify discrepancies in billing or payment history. Prepared and processed payroll.
Education
Degrees, certifications, and relevant coursework
HMVS School
SSC, General Studies
Completed secondary education at HMVS School in Pune. Focused on foundational subjects to build a strong academic base.
Sharda Night College Vikhroli
HSC, General Studies
Attended Sharda Night College in Vikhroli, Mumbai, for higher secondary education. Gained advanced knowledge in various subjects, preparing for further academic pursuits.
Availability
Location
Authorized to work in
Website
boldprofile.comJob categories
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