Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@ashilraj
Results-driven Client Support expert with a passion for customer service.
I am a results-driven Client Support expert with years of experience delivering exceptional customer service. My journey has equipped me with the skills to lead teams, drive performance excellence, and ensure customer satisfaction. I thrive in fast-paced environments, utilizing my problem-solving abilities to address customer concerns effectively.
In my previous roles, I have successfully resolved customer issues through various communication channels, analyzed root causes, and implemented effective solutions. My tenure at Amazon SPS and Teleperformance has honed my leadership skills, where I not only managed recovery operations but also led teams to achieve targets. I am committed to continuous improvement and maintaining high standards of service.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Amazon SPS | Sutherland Global Services
Mar 2024 - Present (1 year 8 months)
Resolved customer issues via phone, email, or chat, ensuring high customer satisfaction. Utilized Amazon systems and tools to manage customer interactions and improve experience.
Teleperfomance Pvt Ltd.
Feb 2022 - Present (3 years 9 months)
Negotiated payment arrangements with customers to bring their accounts current and managed recovery operations for various loan accounts. Demonstrated strong performance, leading to promotion as Team In-Charge, supervising recovery agents and ensuring target achievement.
Aegis Customer Support Service Pvt Ltd.
Aug 2020 - Present (5 years 3 months)
Identified opportunities for process improvement within the customer service department and monitored customer feedback to identify areas for improvement. Resolved customer complaints in a timely manner while maintaining a professional attitude and provided technical support when necessary.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration degree, focusing on core business principles and management practices. Developed a strong foundation in business operations and administration.
Plus Two, Computer Science
Completed Plus Two with a focus on Computer Science. Gained foundational knowledge in computer science concepts and principles.
Software and tools used professionally
You can contact Ashil and 90k+ other talented remote workers on Himalayas.
Message AshilYash Goyal
Senior Customer Care Professional, American Express
Sarosh Qureshi
Team Leader, Europ Assistance India Pvt. Ltd
Poonam Borkar
Customer Service Team Manager, Amazon
SUMESH BHASNEY
Customer Support Operations Team Lead, Reliance AJIO B2B
Shahbaaz Khan
Seller Support Associate, Amazon
Ayush Shukla
CS Associate, Amazon Development Centre Pvt. Ltd.
Utkarsh Priya
Customer Service Associate SWAT & Subject Matter Expert, Amazon Development Center Pvt. Ltd
Deepa Kumari
CS Resolution Specialist, Amazon Development Centre
Prasad Malladi
Senior Customer Support Representative, Harri
Ashutosh Jha
Customer Success Specialist, Amazon Development Centre