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Ashif Rahman

@ashifrahman

Multilingual International Sales Support Specialist with strong client relationship skills.

India
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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to leverage my multilingual skills in sales and client management.

I am a multilingual International Sales Support Specialist with over 5 years of experience in client relationship management, credit control, and account reconciliation across the Middle East and Africa regions. My expertise lies in generating leads, building strong client relationships, and managing large portfolios of high-value client accounts. I excel in Arabic-English communication and have a proven track record in lead qualification, debt recovery campaigns, and cross-functional collaboration to drive revenue and ensure customer satisfaction.

Currently, I serve as an International Sales Representative and Chief Accountant at Infosys, where I support client relationships strategies and ensure timely invoicing and payment follow-ups. My role involves maintaining a portfolio of over 600 high-value clients, delivering Arabic-English interpretation for critical business documents, and engaging in structured outreach campaigns to re-establish contact with dormant accounts. I am dedicated to achieving targeted recovery rates and enhancing client satisfaction through effective communication and problem-solving.

Throughout my career, I have received multiple awards for my contributions, including the I-Star Performer Award and recognition for my role as a Dunning specialist. I hold a Master's degree in Arabic and Islamic Studies and am passionate about leveraging my skills in a dynamic and challenging environment.

Experience

Work history, roles, and key accomplishments

TE

Senior Customer Support Associate

Teleperformance

Jul 2019 - Present (5 years 11 months)

Verified customer data and supported compliance efforts by verifying KYC, due diligence, and regulatory documentation. Translated Arabic documents and conducted OMNI screening and Adverse media screening to flag high-risk profiles.

Education

Degrees, certifications, and relevant coursework

Crescent Institute of Science and Technology logoCT

Crescent Institute of Science and Technology

M.A Arabic and Islamic Studies, Arabic and Islamic Studies

Grade: 8.27%

Completed a Master of Arts in Arabic and Islamic Studies. Achieved a CGPA of 8.27%.

Crescent Institute of Science and Technology logoCT

Crescent Institute of Science and Technology

B.A Arabic and Islamic Studies, Arabic and Islamic Studies

Grade: 8.63%

Obtained a Bachelor of Arts in Arabic and Islamic Studies, achieving First Class with Distinction. Maintained a CGPA of 8.63%.

University of Madras logoUM

University of Madras

B.B.A Financial Administration, Financial Administration

Graduated with a Bachelor of Business Administration in Financial Administration. This program provided a strong foundation in financial management.

Tech stack

Software and tools used professionally

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Ashif Rahman - International Sales Representative - Infosys | Himalayas