CFCassandra Fernandes
@cassandrafernandes
Sales professional with 5+ years in finance management.
IndiaWhat I'm looking for
I am a dedicated finance professional with over 5 years of experience in sales and credit management. My journey has taken me through various roles where I have honed my skills in lead generation, customer service, and credit adjudication. I thrive in environments that challenge my analytical abilities and allow me to contribute to the growth of the organization.
At Canadian Imperial Bank of Commerce, I excelled as a Senior Credit Control Officer, where I assessed credit card applications and provided guidance to my team on complex matters. My commitment to service excellence and attention to detail has enabled me to maintain high standards in my work, ensuring timely and accurate responses to customer inquiries. I am passionate about leveraging my finance knowledge and innovative skills to drive success in my next role.
Experience
Work history, roles, and key accomplishments
Senior Credit Control Officer
Canadian Imperial Bank Of Commerce (CIBC)
May 2023 - Jul 2024 (1 year 2 months)
Responsible for assessing credit card applications, providing guidance on complex adjudications, and responding to inquiries regarding application statuses. Ensured compliance with credit granting limitations while maintaining service excellence.
Senior Credit Control Officer
Canadian Imperial Bank Of Commerce (CIBC)
Jan 2023 - May 2023 (4 months)
Handled credit card applications and provided guidance on escalated matters. Focused on achieving service excellence while utilizing credit bureau reports for decision making.
Relocation Consultant/Administrator
Executive Movers Worldwide LLC
May 2015 - Dec 2021 (6 years 7 months)
Managed client queries and scheduled appointments for relocations. Provided detailed information on moving services, prepared quotations, and maintained records of shipments.
Intern
Commercial Bank of Kuwait
Jun 2009 - Jul 2009 (1 month)
Worked at the customer service desk, handling transactions, preparing wire transfers, and providing account services while ensuring confidentiality and compliance with bank procedures.
Education
Degrees, certifications, and relevant coursework
MEManipal Academy of Higher Education
Bachelor of Business Administration, Business Administration
2011 -
Pursued a Bachelor of Business Administration with a major in Finance, focusing on various aspects of business management and financial principles.
Indian English Academy School
Senior Secondary School Certificate, General Education
2008 - 2010
Completed Senior Secondary School Certificate, gaining foundational knowledge in various subjects and preparing for higher education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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