Asanda Skenjana

I am a dedicated sales and customer service consultant with a strong track record in meeting and exceeding sales targets. My experience at Telepro Consulting involved selling debt review services, where I consistently achieved monthly sales goals while maintaining high-quality scores. I pride myself on my ability to process applications efficiently and conduct thorough follow-ups with customers to ensure all documentation is completed accurately.

In my role at Gems, I focused on customer service, following up with medical aid members to assess their service experience. Handling over 90 calls daily, I resolved queries effectively and ensured customer satisfaction. My current position at Teleperformance as a customer service advisor for Monzo Bank allows me to further hone my skills in account management, payment resolution, and customer support, where I actively engage with customers through various communication channels.