At Tamy Consulting Nigeria Limited, I resolve support tickets and provide desktop, printer, and peripheral support for HR and business operations.
I also respond to email server spam attacks by deploying antivirus protection, VPN access, and cybersecurity awareness measures. I maintain IT service management records and asset inventories, and coordinate with vendors on support tasks.
Earlier at Tamy Consulting Nigeria Limited, I handled internal IT tickets and used remote support tools to troubleshoot user issues. I also worked with hosting providers and WHM to resolve email server issues.
Across my internship roles at Tamy Consulting Nigeria Limited and Techbango, I maintained IT documentation and diagnosed hardware, software, and network issues. I hold a Bachelor of Science in Information Technology from Babcock University and certifications in cybersecurity and secure computer use.
