@asadjunaid1
IT Support Engineer at INOI supporting Microsoft 365, Azure, Exchange, and security systems.
United Arab EmiratesAt INOI, I support Microsoft 365, Azure, and Exchange environments for users across multiple facilities. I also administer CCTV, access control, and network infrastructure.
At Starline Security Systems LLC, I led CCTV and PABX installations for commercial clients and collaborated on Video Guard Portal and Sira portal development projects. I implemented maintenance and troubleshooting protocols that increased operational efficiency by 20%.
Work history, roles, and key accomplishments
INOI
May 2025 - Present (1 year 4 months)
Delivers comprehensive IT support for Microsoft 365, Azure, and Exchange environments, enhancing system reliability and uptime for 200+ users. Manages enterprise surveillance infrastructure and optimizes network infrastructure.
Starline Security Systems LLC
Sep 2020 - May 2025 (4 years 8 months)
Led installation and configuration of enterprise CCTV and PABX systems for 50+ commercial clients. Implemented proactive maintenance strategies, achieving a 20% increase in operational efficiency.
Rocktech Solutions LLC
Mar 2019 - Sep 2020 (1 year 6 months)
Deployed and maintained CCTV surveillance systems and ICT infrastructure for diverse client environments. Provided technical support for networking equipment and conducted site surveys.
Big Bang Enterprises
May 2015 - Jun 2018 (3 years 1 month)
Provided comprehensive IT support including hardware troubleshooting, software installation, and network maintenance. Managed system upgrades and equipment maintenance to ensure minimal downtime.
Degrees, certifications, and relevant coursework
Secondary School Certificate, Computer Science
2011 - 2013
Completed Secondary School Certificate (SSC) in Computer Science from 2011 to 2013.
Software and tools used professionally
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