Open to opportunities

Arthur Reading

@arthurreading

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Managed Print Services specialist driving efficiency and cost reduction.

United States

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What I'm looking for

I seek a client-facing role in MPS or enterprise print solutions where I can lead consultative sales, design document workflows, and drive account growth in a collaborative, technically driven team.

I am a consultative Managed Print Services specialist with 10+ years designing and delivering document and print workflow solutions across commercial and enterprise environments. I build strong client relationships, conduct technical discovery, and position solutions that improve operational efficiency and reduce print infrastructure costs.

Throughout my career I managed a $2M+ annual portfolio, led variable data and personalized document workflows, supervised production teams, and maintained high customer satisfaction while using Salesforce to manage pipelines and forecasts. I combine technical know-how in digital and offset systems with sales and account management to drive recurring revenue and operational improvements.

Experience

Work history, roles, and key accomplishments

Managed Print Services Specialist

Hannaford & Dumas

Jan 2022 - Jan 2025 (3 years)

Managed a $2M+ annual client portfolio for print production and document workflow solutions, conducting consultative discovery and designing customized solutions that maintained 98% customer satisfaction across up to 100 concurrent engagements.

Managed Print Services Solution Selling Salesforce CRM Proposal Development Account Management Forecasting

Account Supervisor

Fleming Printing Company

Jan 2017 - Jan 2022 (5 years)

Led variable data and personalized document solutions, supervising 5–10 production specialists and expanding recurring production programs within existing accounts through scalable workflow design.

Variable Data Printing Team Supervision Production Scheduling Client Retention Workflows Account Growth

Digital Print Operator

FIS Global

Jan 2015 - Jan 2017 (2 years)

Operated enterprise digital print systems for secure transactional documents, ensuring compliance and production accuracy while resolving technical issues to maintain reliable output.