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Arthur B

@arthurbergeret

Customer success and operations coordinator who streamlines workflows, builds partnerships, and resolves customer issues in international teams.

Romania

Message

What I'm looking for

I’m looking for international and remote-friendly roles at the intersection of operations, coordination, communication, and organizational support.

Most interested in fast-moving and multicultural environments where adaptability, stakeholder management, problem-solving, and operational ownership are valued.

French professional based in Bucharest with experience in international operations, account management, and project coordination across Europe and Latin America.

Background in e-commerce, digital marketing, and operational coordination within multicultural environments. Experienced in stakeholder communication, customer relations, onboarding support, process organization, and cross-functional collaboration.

Previously worked on international projects with Effinity across France and Brazil, managing client relationships, coordinating partners, and supporting operational implementation in fast-moving environments.

As co-founder and operations manager of an international co-living and social space in Bucharest, I handled day-to-day operations, customer experience, problem-solving, supplier coordination, and organizational processes in a highly international setting.

Fluent in French, English, and Romanian. Adaptable, people-oriented, and comfortable working across remote and multicultural teams.

Experience

Work history, roles, and key accomplishments

Current

Freelance Operations Coordinator

Current

One Beer Later

Jan 2025 - Present (1 year 5 months)

Provided operational coordination, documentation, and administrative follow-up for independent projects. Prepared presentations and handled customer orders by coordinating logistics and maintaining client communication.

Operations Coordination Customer Communications Logistics Coordination Documentation Administrative Support Presentation Development

Operations Manager & Co-Founder

Vine 21 & Am Social Space

Mar 2018 - Oct 2024 (6 years 7 months)

Managed customer experience and daily operations for an international co-living and social space hosting 150+ guests/year. Coordinated resident and partner communication, built onboarding processes, and resolved day-to-day customer and operational issues while organizing events.

Customer Experience Management Operations Management Partnership Management Onboarding Event Coordination Stakeholder Management Multicultural Communication

Project Manager (Brazil)

Effinity

Jun 2015 - Dec 2016 (1 year 6 months)

Coordinated operations and implemented local processes for the Brazilian entity. Managed stakeholder communication and supported recruitment and onboarding of 4 people while adapting operations to a new international environment.

Project Coordination Operations Implementation Partner Support Onboarding Cross functional Coordination Operations Implementation

International Project Coordinator

Effinity

Jan 2015 - Jun 2015 (5 months)

Coordinated communication between international agencies and internal teams. Created training and presentation materials, facilitated knowledge sharing across multicultural stakeholders, and represented the company externally at international events.

Presentation Development Knowledge Sharing Event Coordination

Account Manager (E-commerce)

Effinity

Oct 2013 - Dec 2014 (1 year 2 months)

Managed a portfolio of 30 e-commerce partners, ensuring high-quality client communication and follow-up. Coordinated campaign implementation and partner support, maintaining long-term relationships through proactive reporting.

Key Account Management Client Communication E commerce Support Campaign Coordination Client Reporting Stakeholder Management