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Arnav Agarwal

@arnavagarwal

Senior Product Manager (Fintech & Consumer Tech), scaling products through data, UX, and AI innovation. Ex-entrepreneur in the food industry.

India

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What I'm looking for

I’m looking for a product role that challenges me to solve real user problems, drive measurable growth, and work with teams that value innovation and ownership.

I am a strategic and data-driven Product Manager with a proven record of building and scaling products across fintech, consumer tech, and hospitality domains. Currently, I lead product growth at SaveSage through new vertical launches and enhancing user engagement with AI-led automation. I am experienced in managing end-to-end product lifecycles, from problem discovery and UX design to monetisation and post-launch analytics.

At MakeMyTrip, I spearheaded enhancements to the Quality Score algorithm, elevating the visibility of top-performing hotels and boosting customer satisfaction with Net Promoter Score integration. Similarly, my work at Zomato led to a rise in user adoption rates and a significant increase in revenue. It is the ability to connect customer needs with actionable strategies that fuels my passion for product management.

In my entrepreneurial venture, Wichcraft House of Sandwiches (local Sandwich brand), I turned a passion for culinary experiences into a thriving business with annual revenue upwards of ₹75 Lakhs (FY23-24). By optimising operations, reducing turnaround time and ensuring efficient team operations, I honed my skills in management, customer experience, and operational strategies. These experiences have shaped me into a resourceful, data-driven leader who thrives on solving complex challenges.

I am drawn to organisations that believe in an innovative culture and dedication to delivering value to customers. With my expertise in product strategy, analytics, and cross-functional collaboration, I am eager to contribute to their mission and tackle challenges head-on.

Outside of work, I enjoy cooking, singing, and reading up on human psychology, and am always looking to learn and grow.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

SaveSage

Jun 2025 - Present (7 months)

1. Achieved ₹1.2 Cr GMV in the first month (32% MoM) by launching Gift Cards (new revenue vertical).
2. Reduced Manual RM consultations by 40% by building an AI-powered credit card support chatbot.
3. Improved Install-to-Signup conversion by 33% and reduced onboarding drop-offs to 20% through redesign of user onboarding funnel.
4. Drove a 20% uplift in transactions by launching Cashback engine.

Product Management Team Management Data Analysis Project Planning Stakeholder Management

Founder & Owner

Pizzatarian Foods

Dec 2022 - May 2025 (2 years 5 months)

1. Delivered ₹75L revenue in FY 2023–24 with 20% YoY.
2. Handled 50+ daily orders with a 38% repeat rate by optimising the customer lifecycle .
3. Built and retained a 20+ member team by defining clear ownership.
4. Negotiated vendor contracts to achieve 25% cost reduction by improving pricing terms, payment cycles, and volume-based incentives.

Financial Management Operations Management Vendor Management Customer Service Quality Control

Product Manager

Zomato

Mar 2022 - Nov 2022 (8 months)

1. Added 15,000+ new active users in three months and improved CSAT by leading the launch of Zomato Pro UAE subscription, owning business requirements and post-launch performance tracking across activation.
2. Augmented Gold subscriptions by 25% (1.8M active users) in India by launching Zomato Vibe, optimising checkout conversion and transaction-level unit economics to increase repeat spend.

Product Management Project Management Communication Skills Problem Solving Presentation Skills Stakeholder Management Documentation Agile Scrum

Associate Product Manager

MakeMyTrip

May 2021 - Feb 2022 (9 months)

1. Improved Quality Score algorithm, increasing visibility of top-performing hotels by 30%.
2. Incorporated NPS into Quality Score, enhancing customer satisfaction tracking.
3. Designed a tiered program that reduced booking commissions by up to 20% for hotels.
4. Spearheaded Hindi translation of MMT website, increasing regional engagement by 35%.

Product Management Presentation Skills Documentation Team Management Project Planning Competitive Analysis Agile Scrum Sprint Planning Strategic Planning

Senior Business Intelligence Consultant

IRT Digital Analytics

Jul 2016 - Sep 2018 (2 years 2 months)

1. Pushed dashboard adoption by 40% by leading end-to-end Data visualisation initiatives for enterprise clients like Nissan and Carrier, optimising reporting workflows and improving data accessibility.
2. Optimised report generation time by 25% by redesigning data pipelines and delivering 50 dashboards that supported executive reviews and resource allocation across sales and finance teams.