Arnav AgarwalAA
Looking for a job

Arnav Agarwal

@arnavagarwal

Ex-Product Manager, building a successful Food Business and always looking to learn more.

India

What I'm looking for

I am looking for flexibility in terms of working hours and a completely remote role so that I can stay where I currently reside. I am looking to build amazing products and deliver solutions.

I am a seasoned entrepreneur and product manager with a strong background in running a business and developing products. With a proven track record of creating impactful products, driving cross-functional initiatives, and delivering measurable results, I am confident I want to get back into the corporate world and contribute with new energy.

At MakeMyTrip, I spearheaded enhancements to the Quality Score algorithm, elevating the visibility of top-performing hotels and boosting customer satisfaction with Net Promoter Score integration. Similarly, my work at Zomato led to a rise in user adoption rates and a significant increase in revenue. It is the ability to connect customer needs with actionable strategies that fuels my passion for product management.

In my entrepreneurial venture - Wichcraft House of Sandwiches (local Sandwich brand), I turned a passion for culinary experiences into a thriving business with annual revenue upwards of ₹35 Lakhs (FY23-24). By optimising operations, reducing turnaround time and ensuring efficient team operations, I honed my skills in management, customer experience, and operational strategies. These experiences have shaped me into a resourceful, data-driven leader who thrives on solving complex challenges.

I am drawn to organisations that believe in an innovative culture and dedication to delivering value to customers. With my expertise in product strategy, analytics, and cross-functional collaboration, I am eager to contribute to their mission and tackle challenges head-on.

Outside of work, I enjoy cooking, singing, and reading up on human psychology, and am always looking to learn and grow.

Experience

Work history, roles, and key accomplishments

PF
Current

Owner

Pizzatarian Foods

Dec 2022 - Present (2 years 6 months)

1. Used measures to reduce Op-ex and increase revenue by 20% YOY.
2. Established SOPs to improve operational efficiency.
3. Staff Recruitment
4. Vendor Management
5. Customer Service
6. Quality Control - Maintained 100% compliance with health and safety (FSSAI) regulations.
7. Crisis Management - Resolved critical incidents such as equipment failures and staffing shortages.

ZO

Associate Product Manager

Zomato

Mar 2022 - Nov 2022 (8 months)

1. Launched enhanced functionalities for Zomato Pro UAE, driving daily active usage to exceed 20,000 sessions and established a solid foundation for customer loyalty and retention.
2. Collaborated with cross-functional teams to define product requirements and ensured successful implementation, increasing user adoption rates by 25% and revenue by 15%.

MA

Associate Product Manager

MakeMyTrip

May 2021 - Feb 2022 (9 months)

1. Improved Quality Score algorithm, increasing the visibility of top-performing hotels by 30%.
2. Incorporated NPS into Quality Score calculations, enhancing customer satisfaction tracking.
3. Designed a tiered program that reduced booking commissions by up to 20% for hotels.
4. Spearheaded the Hindi translation of MMT website, increasing regional engagement by 35%.

Education

Degrees, certifications, and relevant coursework

ID

Indian Institute of Foreign Trade, Delhi

MBA, International Business

2019 - 2021

Grade: 2.51/4

Activities and societies: Senior Executive Member of Mélange, the Cultural Committee at IIFT, Delhi

SRM University logoSU

SRM University

B.Tech, Information Technology

2012 - 2016

Grade: 8.2/10

Completed B.Tech in Information Technology

LC

La Martiniere College

ISC, Science

2000 - 2012

Grade: 88%

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Arnav Agarwal - Owner - Pizzatarian Foods | Himalayas