I am looking for flexibility in terms of working hours and a completely remote role so that I can stay where I currently reside. I am looking to build amazing products and deliver solutions.
Arnav Agarwal
@arnavagarwal
Ex-Product Manager, building a successful Food Business and always looking to learn more.
What I'm looking for
I am a seasoned entrepreneur and product manager with a strong background in running a business and developing products. With a proven track record of creating impactful products, driving cross-functional initiatives, and delivering measurable results, I am confident I want to get back into the corporate world and contribute with new energy.
At MakeMyTrip, I spearheaded enhancements to the Quality Score algorithm, elevating the visibility of top-performing hotels and boosting customer satisfaction with Net Promoter Score integration. Similarly, my work at Zomato led to a rise in user adoption rates and a significant increase in revenue. It is the ability to connect customer needs with actionable strategies that fuels my passion for product management.
In my entrepreneurial venture - Wichcraft House of Sandwiches (local Sandwich brand), I turned a passion for culinary experiences into a thriving business with annual revenue upwards of ₹35 Lakhs (FY23-24). By optimising operations, reducing turnaround time and ensuring efficient team operations, I honed my skills in management, customer experience, and operational strategies. These experiences have shaped me into a resourceful, data-driven leader who thrives on solving complex challenges.
I am drawn to organisations that believe in an innovative culture and dedication to delivering value to customers. With my expertise in product strategy, analytics, and cross-functional collaboration, I am eager to contribute to their mission and tackle challenges head-on.
Outside of work, I enjoy cooking, singing, and reading up on human psychology, and am always looking to learn and grow.
Experience
Work history, roles, and key accomplishments
Owner
Pizzatarian Foods
Dec 2022 - Present (2 years 6 months)
1. Used measures to reduce Op-ex and increase revenue by 20% YOY.
2. Established SOPs to improve operational efficiency.
3. Staff Recruitment
4. Vendor Management
5. Customer Service
6. Quality Control - Maintained 100% compliance with health and safety (FSSAI) regulations.
7. Crisis Management - Resolved critical incidents such as equipment failures and staffing shortages.
Associate Product Manager
Zomato
Mar 2022 - Nov 2022 (8 months)
1. Launched enhanced functionalities for Zomato Pro UAE, driving daily active usage to exceed 20,000 sessions and established a solid foundation for customer loyalty and retention.
2. Collaborated with cross-functional teams to define product requirements and ensured successful implementation, increasing user adoption rates by 25% and revenue by 15%.
Associate Product Manager
MakeMyTrip
May 2021 - Feb 2022 (9 months)
1. Improved Quality Score algorithm, increasing the visibility of top-performing hotels by 30%.
2. Incorporated NPS into Quality Score calculations, enhancing customer satisfaction tracking.
3. Designed a tiered program that reduced booking commissions by up to 20% for hotels.
4. Spearheaded the Hindi translation of MMT website, increasing regional engagement by 35%.
Senior Business Intelligence Consultant
IRT Digital Analytics
Jul 2016 - Sep 2018 (2 years 2 months)
Led Business Intelligence projects for Nissan and Carrier and streamlined data visualisation processes, reducing report generation time by 25% across 10+ interactive dashboards.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Foreign Trade, Delhi
MBA, International Business
2019 - 2021
Grade: 2.51/4
Activities and societies: Senior Executive Member of Mélange, the Cultural Committee at IIFT, Delhi
SRM University
B.Tech, Information Technology
2012 - 2016
Grade: 8.2/10
Completed B.Tech in Information Technology
La Martiniere College
ISC, Science
2000 - 2012
Grade: 88%
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Arnav?
You can contact Arnav and 90k+ other talented remote workers on Himalayas.
Message ArnavFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
