Open to opportunities

Armando Torres

@armandotorres

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Aspiring cloud engineer skilled in AWS, Azure, and OpenShift, eager for hands-on internship or entry-level role.

United States

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What I'm looking for

I seek an internship or entry-level cloud role in a collaborative, client-focused team where I can gain certifications, work on cloud adoption, security, and analytics projects, and grow technically.

I am a motivated third-year Information Technology student with hands-on interest in cloud platforms including AWS, Azure, Google Cloud, and Red Hat OpenShift, and coursework in Cloud Computing Technologies and Data Networks. I bring practical experience assisting end users with Windows, Mac, mobile devices, productivity suites, and basic debugging while collaborating with system administrators to resolve technical issues.

My work history includes front-line technical support at a public library and operational coordination as a delivery driver, where I developed strong customer service, problem-solving, and teamwork skills. I have contributed to community service and fundraising initiatives, demonstrating commitment to collaboration and service.

I am eager to earn industry certifications and apply my skills in Cloud Adoption, Data Security, and Analytics within a client-focused team, contributing to real-world projects, product installations, and collaborative problem-solving in an internship or entry-level role.

Experience

Work history, roles, and key accomplishments

Current

IT Services Associate

Current

Addison Public Library

Dec 2025 - Present (2 months)

Provide technical assistance to patrons in English and Spanish for Windows/Mac, mobile devices, Wi‑Fi, printing and Office/Google apps, and collaborate with the system administrator to debug issues and improve service.

Customer Support Windows MacOS Android iOS Microsoft Office Google Workspace Troubleshooting

Current

Delivery Driver

Current

Catering By Michaels

May 2024 - Present (1 year 9 months)

Coordinated with kitchen and event teams to ensure accurate order fulfillment and timely deliveries, consistently receiving positive customer feedback for professional service and problem-solving.

Route Planning Customer Service Time Management Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Illinois Institute of Technology

Bachelor of Science, Information Technology

Activities and societies: Relevant coursework: Cloud Computing Technologies, Data Networks and the Internet.

Pursuing a Bachelor of Science in Information Technology with coursework in Cloud Computing Technologies and Data Networks and the Internet; expected graduation May 2027.