Open to opportunities

Kyle User

@kyleuser5

Message

I am an IT professional with AWS and operations leadership experience.

United States

Message

What I'm looking for

I am seeking a cloud infrastructure or DevOps role where I can apply AWS, automation, and operational leadership in a collaborative, growth-oriented team focused on reliability and CI/CD.

I am an IT professional focused on cloud infrastructure, automation, and high-volume operational excellence.

I have hands-on AWS experience deploying static sites to S3 and CloudFront, building serverless backends with API Gateway and IAM, and implementing CI/CD with GitHub Actions. My portfolio projects achieved 90+ and 95+ Lighthouse performance scores and include custom API integrations for Strava and Spotify.

I have led and supported large operational teams, helping sustain on-time departures for 70+ associates and building an Excel VBA tool that improved missing package recovery time by up to 20%. I analyze defect data to target coaching and drive measurable quality improvements.

I hold a B.S. in Information Technology with honors, possess AWS Cloud Foundations and Cloud Security Foundations certifications, and am studying for CompTIA and advanced AWS credentials. I seek roles where I can apply cloud skills, automation, and problem-solving to deliver reliable infrastructure and operational gains.

Experience

Work history, roles, and key accomplishments

Operations Area Manager Intern

Amazon.com, Inc.

May 2023 - Jul 2023 (2 months)

Helped lead daily sort operations for 70+ associates, sustaining 98% on-time departures and supporting Sub Same-Day performance. Built an Excel VBA tool that improved missing package recovery time by up to 20% and analyzed defect data to reduce recurring defects through targeted coaching.

Operations Management VBA Data Analysis Process Improvement Team Leadership Root Cause Analysis

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Information Technology

2022 - 2025

Grade: 3.4

Activities and societies: Dean's List (Fall 2023, Spring 2023); President's Honor Roll (Fall 2024, Spring 2025).

Pursued a Bachelor of Science in Information Technology at the University of Central Florida from 2022 to 2025, graduating with a 3.4 GPA. Capstone project: BlackJack Bootcamp; coursework included Cloud Computing, Computer Networks, Operating Systems, Databases, and Cybersecurity.