At Temenos India, I support global banking clients on Temenos Transact (T24), serving as the Arrangement Architecture (AA) Subject Matter Expert.
I've resolved over 700 production and business-critical incidents across AA Retail, Lending, Deposits, Islamic AA, and PDS, including Sev-1 and application-down scenarios.
During a post-go-live stabilization project, I worked on site and resolved more than 400 issues. I streamlined ticket triage, delivered hot fixes, coordinated patch delivery, and helped reduce production incidents.
I investigate root causes, manage defects through deployment, build jBase utilities and correction routines, and mentor teammates on AA architecture, troubleshooting, and incident management.
