I've supported Tata Consultancy Services' enterprise Microsoft 365 and Exchange Hybrid messaging environment since 2014, administering Exchange Server, Exchange Online, mailbox migrations, mail flow, security, and compliance.
I automate mailbox administration, reporting, health checks, and migrations with PowerShell while managing Entra ID, Azure AD Connect, Proofpoint, Trustwave, Microsoft Purview, SharePoint Online, Teams, OneDrive, and Intune. I also handle P1/P2 incidents, RCA, change implementation, and operational documentation through ITIL-based processes.
