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@mohdshakeeb
Exchange Online and Microsoft 365 engineer specializing in email architecture and service delivery.
I am an engineering graduate and Exchange/Microsoft 365 administrator with hands-on experience supporting enterprise clients including DuPont and Corteva.
I have managed Distribution Lists, Shared Mailboxes, Dynamic Distribution Lists, transport rules, and tenant license administration while using PowerShell to automate tasks and apply mailbox delegations.
My work emphasizes email hygiene, anti-spam measures, Proofpoint integration, DNS records (SPF, MX, A, AAAA, PTR), and troubleshooting mail delivery using message headers and tracking.
I am service-oriented, experienced with ServiceNow ticketing, SLAs, daily service reviews and CAB calls, and maintain documentation and compliance while recommending maintenance and upgrades.
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Work history, roles, and key accomplishments
DuPont
Nov 2023 - Apr 2024 (5 months)
Managed Exchange Online and Microsoft 365 email infrastructure for enterprise clients (DuPont, Corteva), resolving mail delivery issues, enforcing hygiene policies, and maintaining SLA compliance across accounts.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Electrical and Electronics Engineering
2021 - 2024
Grade: 8.06 CGPA
Completed a Bachelor of Engineering in Electrical and Electronics Engineering with a CGPA of 8.06.
Software and tools used professionally
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