AAAris Asuncion
@arisasuncion
IT Specialist focused on technical support, troubleshooting, and improving operational reliability.
PhilippinesWhat I'm looking for
I am an IT Specialist with hands-on experience troubleshooting hardware and software, supporting POS and biometric systems, and maintaining IT operations in healthcare and distribution environments. I have a proven track record of delivering timely technical support, improving claim-processing workflows, and ensuring compliance with technology standards.
My background includes on-site technical problem resolution, customer-facing support for diverse users including international clients, and diligent record-keeping that enhances customer satisfaction and operational reliability. I hold a B.S. in Information Technology and consistently prioritize clear communication and data integrity in regulated settings.
Experience
Work history, roles, and key accomplishments
IT Staff
Cedemed Pharma Distributor
Feb 2023 - Present (2 years 10 months)
Provided on-site hardware and software troubleshooting, managed POS and biometric attendance systems, and improved operational uptime across departments.
Claims Officer
Sinaiyah Eye Center
Jan 2022 - Sep 2022 (8 months)
Streamlined claims processing using specialized software and provided IT support to maintain compliant, efficient clinic operations in a regulated healthcare environment.
Claims Officer
Sinaiyah Eye Center
Jan 2020 - Aug 2021 (1 year 7 months)
Provided IT support for clinic systems and optimized claims workflows to improve reimbursement efficiency while maintaining technology compliance.
SCCustomer Service Representative
Sitel Corp.
May 2019 - Dec 2019 (7 months)
Delivered international-standard customer service and IT-related troubleshooting to foreign clients, resolving technical queries and improving client satisfaction.
Education
Degrees, certifications, and relevant coursework
Lyceum-Northwestern University
Bachelor of Science, Information Technology
2015 - 2019
Completed a Bachelor of Science in Information Technology focusing on practical IT skills and systems support from March 2015 to May 2019.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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