Arij Daassi

I’m a detail-oriented professional with strong English communication, focused on listening to customer needs and delivering swift, reliable solutions. I bring a customer-focused mindset paired with careful attention to compliance and safety requirements.

At Voice.com, I worked as a Payment and Safety agent, handling payment and refund transactions while ensuring compliance with safety and fraud-prevention policies. I monitored accounts for suspicious activity and maintained accurate records to support clear guidance to users.

Most recently, at Transcom, I’ve served as a Privacy and legal agent, supporting compliance with data protection and privacy regulations (GDPR). I reviewed and managed legal documents and internal policies, responded to privacy inquiries, and ensured secure handling of personal data.

I’m reliable, adaptable, and committed to positive, supportive interactions—especially when customers are upset or situations require careful communication. I value investigative and critical thinking to resolve issues responsibly and effectively.