Alexandria Williams

I am an organized, detail-oriented medical billing and administrative professional with hands-on experience managing high-volume intake, billing, and medical record processing. I ensure accuracy in patient files, insurance claims, and electronic payments while strictly adhering to HIPAA and privacy standards.

As Team Lead/Office Manager at Bailey’s Medical Equipment Supplies & Pharmacy, I analyzed and processed records from hospitals and clinics, submitted prior authorizations through multiple insurance portals, and generated monthly reports on patient complaints and cash intake. I also contributed to weekly company-wide insurance updates and notes.

I have experience scheduling, route and inventory management, and launching new out-of-state operations after a year on the job, demonstrating leadership and operational planning. I was promoted to Team Lead/Office Manager and recognized with Employee of the Month (January 2025) and Store of the Year (2024).

My background includes administrative and personal assistant roles where I implemented organizational systems, managed calendars and inventories using Google Workspace, and supported client communications. I bring reliable, process-driven support to healthcare operations and administrative teams.