Alexandria Williams
@alexandriawilliams
Organized medical billing and administrative team lead focused on accuracy.
What I'm looking for
I am an organized, detail-oriented medical billing and administrative professional with hands-on experience managing high-volume intake, billing, and medical record processing. I ensure accuracy in patient files, insurance claims, and electronic payments while strictly adhering to HIPAA and privacy standards.
As Team Lead/Office Manager at Bailey’s Medical Equipment Supplies & Pharmacy, I analyzed and processed records from hospitals and clinics, submitted prior authorizations through multiple insurance portals, and generated monthly reports on patient complaints and cash intake. I also contributed to weekly company-wide insurance updates and notes.
I have experience scheduling, route and inventory management, and launching new out-of-state operations after a year on the job, demonstrating leadership and operational planning. I was promoted to Team Lead/Office Manager and recognized with Employee of the Month (January 2025) and Store of the Year (2024).
My background includes administrative and personal assistant roles where I implemented organizational systems, managed calendars and inventories using Google Workspace, and supported client communications. I bring reliable, process-driven support to healthcare operations and administrative teams.
Experience
Work history, roles, and key accomplishments
Team Lead / Office Manager
Bailey’s Medical Equipment Supplies & Pharmacy
Jan 2024 - Present (1 year 9 months)
Promoted to Team Lead/Office Manager; analyzed and processed medical records and orders, submitted prior authorizations across insurance portals, and produced monthly reports improving intake and billing accuracy.
Personal Assistant
Private Family
Jan 2022 - Dec 2023 (1 year 11 months)
Managed household calendars, inventory, and on-demand personal tasks using Google Workspace, and implemented organizational systems that improved daily efficiency.
Administrative Assistant
All Clear Window Cleaning
Jan 2016 - Dec 2023 (7 years 11 months)
Provided administrative support, client communications, and scheduling for residential and commercial accounts, contributing to improved client satisfaction and operational coordination.
Education
Degrees, certifications, and relevant coursework
Sophia Learning
Languages - Diploma, Anatomy & Physiology
2016 - 2023
Completed Anatomy & Physiology I coursework through Sophia Learning between 2016 and 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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