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Alexandria Williams

@alexandriawilliams

Organized medical billing and administrative team lead focused on accuracy.

United States
Message

What I'm looking for

I seek a healthcare-adjacent administrative or billing role where I can apply my attention to detail, HIPAA-compliant processes, and leadership experience to improve operations and patient billing accuracy.

I am an organized, detail-oriented medical billing and administrative professional with hands-on experience managing high-volume intake, billing, and medical record processing. I ensure accuracy in patient files, insurance claims, and electronic payments while strictly adhering to HIPAA and privacy standards.

As Team Lead/Office Manager at Bailey’s Medical Equipment Supplies & Pharmacy, I analyzed and processed records from hospitals and clinics, submitted prior authorizations through multiple insurance portals, and generated monthly reports on patient complaints and cash intake. I also contributed to weekly company-wide insurance updates and notes.

I have experience scheduling, route and inventory management, and launching new out-of-state operations after a year on the job, demonstrating leadership and operational planning. I was promoted to Team Lead/Office Manager and recognized with Employee of the Month (January 2025) and Store of the Year (2024).

My background includes administrative and personal assistant roles where I implemented organizational systems, managed calendars and inventories using Google Workspace, and supported client communications. I bring reliable, process-driven support to healthcare operations and administrative teams.

Experience

Work history, roles, and key accomplishments

BP
Current

Team Lead / Office Manager

Bailey’s Medical Equipment Supplies & Pharmacy

Jan 2024 - Present (1 year 9 months)

Promoted to Team Lead/Office Manager; analyzed and processed medical records and orders, submitted prior authorizations across insurance portals, and produced monthly reports improving intake and billing accuracy.

AC

Administrative Assistant

All Clear Window Cleaning

Jan 2016 - Dec 2023 (7 years 11 months)

Provided administrative support, client communications, and scheduling for residential and commercial accounts, contributing to improved client satisfaction and operational coordination.

Education

Degrees, certifications, and relevant coursework

SL

Sophia Learning

Languages - Diploma, Anatomy & Physiology

2016 - 2023

Completed Anatomy & Physiology I coursework through Sophia Learning between 2016 and 2023.

Tech stack

Software and tools used professionally

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Alexandria Williams - Team Lead / Office Manager - Bailey’s Medical Equipment Supplies & Pharmacy | Himalayas