Ari Cipta Gunawan
@ariciptagunawan
I lead operations, train teams, and improve quality for technology and AI projects.
IndonesiaWhat I'm looking for
I've led operations and quality delivery at Accenture, managing 18 associates and training 30+ team members for a pilot large language modelling project. I consistently exceeded client quality benchmarks with 85%+ accuracy.
As a Quality Support Analyst and Subject Matter Expert, I created internal guidelines that improved quality by 13.66%, trained new hires, and coordinated across Quality, Training, and Policy teams. I also bring hands-on content moderation experience and a strong record of meeting client productivity and compliance targets.
I'm completing an MBA at Peking University's Guanghua School of Management and have supported economic reporting research at Bank Indonesia. Outside operations, I've published 200+ articles for IDN Times and taught science in rural India.
Experience
Work history, roles, and key accomplishments
Trained 30+ team members on a pilot LLM project within a short T2T timeframe. Consistently exceeded client quality benchmarks, maintaining an accuracy rate of 85%+.
Education
Degrees, certifications, and relevant coursework
Peking University
Master of Business Administration, Business Administration
2024 -
Activities and societies: MBA Ambassador; Indonesia Endowment Fund for Education (LPDP) Scholarship
MBA candidate at Peking University's Guanghua School of Management, serving as an MBA Ambassador and supported by the Indonesia Endowment Fund for Education (LPDP) Scholarship.
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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