At iQor, I handled incoming and outgoing customer calls, responded to inquiries, and resolved customer concerns. I also entered customer information and documented interactions using computer systems.
At Shoeaholics, I assisted customers with product inquiries and purchases, processed cash and card transactions, and helped maintain inventory records. At Fabric land Homeland Furnishings, I helped customers find products suited to their needs.
On temporary industrial shutdown assignments with various contractors, I completed workplace documentation and monitored work activities and confined space entry according to site safety procedures. I also hold a CTS College Administrative Assistant Professional Certificate.
