Looking for a job

Arianna Aita

@ariannaaita

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Luxury travel customer support specialist focused on premium service.

Italy

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What I'm looking for

I seek a full-time remote role in luxury travel or concierge services where I can use my multilingual service, discretion, and service-recovery skills to support high-profile clients and grow within a customer-focused, professional team.

I am an international customer service professional with experience delivering premium service to high-profile and international travelers, most recently with Emirates Airline.

I consistently handle complex travel situations, manage service recovery with discretion, and provide personalized assistance across multicultural environments.

My hospitality and aviation background includes front-desk operations, VIP guest assistance, booking management, and adherence to luxury brand standards and safety procedures.

I am seeking a full-time remote position in Luxury Travel Customer Support or Concierge Services where I can apply my multilingual communication, professionalism, and attention to detail to maintain high satisfaction for discerning clients.

Experience

Work history, roles, and key accomplishments

Cabin Crew

Emirates Airline

Oct 2023 - Jan 2026 (2 years 3 months)

Delivered premium in-flight service to international and high-profile passengers, managed service recovery and complex travel disruptions with discretion, and ensured compliance with luxury brand standards and safety procedures.

Travel Disruptions Service Recovery Multilingual Communication Safety Compliance

Receptionist

Hotel Buonafortuna

Jun 2023 - Sep 2023 (3 months)

Managed guest relations, check-in/check-out and booking modifications, handled inquiries via phone and email, and resolved concerns to maintain high satisfaction standards in a high-volume hospitality environment.

Guest Relations Check Out Complaint Resolution CRM Systems Multilingual Communication