Archana Goyal
@archanagoyal
Program manager with 13+ years driving emerging-technology programs, alliances, and cross-functional delivery.
What I'm looking for
I am a program manager with 13+ years of experience across Emerging Technology & Incubation, Cisco engineering, technical marketing, and customer experience. I combine a strong technical background with program management expertise—PMP-certified—leading innovation ventures in ML and supply chain, managing strategic alliances (Google, Equinix, Ericsson), and delivering complex releases and customer-facing programs.
I excel at agile program execution, stakeholder communications, and operational planning, having managed DNAC releases, CX executive programs, and alliance governance. I build processes and internal portals to improve release transparency, run recognition and leadership programs, and have driven interoperability testing, product demos, and technical training to support successful product delivery.
Experience
Work history, roles, and key accomplishments
Program Manager II
Cisco
Aug 2020 - Present (5 years 1 month)
Program managing innovation ventures in ML and supply chain within ET&I PMO, and overseeing Cisco alliance programs and Pioneer Awards while coordinating planning, reviews and stakeholder communications.
Project/Program Manager II
Cisco
Nov 2018 - Sep 2020 (1 year 10 months)
Managed DNAC PMO releases and component deliveries, communicated program status and risks to executives, and developed internal portals and processes to support release management.
Program Manager
Cisco
May 2017 - Nov 2018 (1 year 6 months)
Managed CX executive programs, aligned third-party advisory data to CX leadership, planned ops and budget for CX CoS, and executed a quarterly recognition program with 280+ entries.
Program Manager
Cisco
Jun 2016 - May 2017 (11 months)
Managed Cisco–Ericsson alliance and 5G projects, established governance and agile user stories, and coordinated cross-team resource allocation and communications.
Business Analyst SPOps
Cisco
Oct 2014 - Jun 2016 (1 year 8 months)
Led field requirements gathering for mobility product roadmaps, governed MBG leadership ops reviews, and maintained portfolio repositories to support budget and roadmap planning.
Technical Marketing Engineer
Cisco
Aug 2011 - Oct 2014 (3 years 2 months)
Coordinated RFI/RFP responses and interoperability testing for ASR5000 products, delivered technical training and customer demos at Cisco Live, and maintained TME documentation and roadmaps.
Software/QA Engineer
Cisco
Sep 2008 - Aug 2011 (2 years 11 months)
Led agile scrum teams to test voice technology product releases, executed automated testing and customer environment emulations, and demoed Customer Interaction Cloud at Cisco Demo Expo.
Education
Degrees, certifications, and relevant coursework
Worcester Polytechnic Institute
Master of Science, Information Technology
Master of Science in Information Technology from Worcester Polytechnic Institute, completed in 2008.
University of Rajasthan
Bachelor of Engineering, Information Technology
Bachelor of Engineering in Information Technology from University of Rajasthan, completed in 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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