Aravind Rao
@aravindrao1
I drive SaaS customer adoption, retention, and community engagement through structured, data-informed programs.
IndiaWhat I'm looking for
At Alteryx, I led a £6.7M ARR community of scaled customers across Europe, driving onboarding, adoption, and retention through lifecycle playbooks, demos, webinars, AMAs, and office hours. I increased event engagement by 25% while partnering with Sales, Product, and Marketing to resolve risks and improve customer satisfaction.
Across Amazon, Myntra, and consulting engagements, I’ve managed customer, vendor, and key-account relationships, improved issue-resolution efficiency by 30%, raised CSAT from 78% to 89%, and negotiated more than €200K in deals. I bring French proficiency, community-led engagement, program management, and operational rigor to customer success and GTM motions.
Experience
Work history, roles, and key accomplishments
Led a community of scaled customers with an ARR of £6.7M to drive onboarding, adoption, and retention through structured touchpoints. Increased attendee engagement by 25% through a balanced calendar of educational, appreciation, and product-adoption events.
Education
Degrees, certifications, and relevant coursework
Edith Cowan University
Graduate Certificate, Communications
Graduate Certificate of Communications from Edith Cowan University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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