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@apurvasehgal
I am a Salesforce Administrator optimizing Sales & Service Cloud, automation, and reporting to boost efficiency.
IrelandI am a Salesforce Administrator with experience administering Sales & Service Cloud for 100+ to 300+ users across media and consulting environments.
I deliver measurable automation and reporting improvements by building Flows, Triggers, Approval Processes and integrating ADvendio, DocuSign, Adobe and Outlook; I created 50+ reports and dashboards at Bonial, 80+ at Deloitte, and 20+ at Splash BI to improve visibility and reduce manual effort.
I partner closely with sales and client teams to align system configuration, deliver onboarding and training, led a team of 3 to optimise objects and reporting, and completed a Classic‑to‑Lightning migration with 0% data loss; I hold a Bachelor of Technology in Computer Science.
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Work history, roles, and key accomplishments
Bonial International
Sep 2022 - Present (3 years 2 months)
Administered Salesforce Sales & Service Cloud for 100+ users, including role hierarchy, profiles and permission sets, and implemented Approval Processes, Flows and Triggers to reduce manual effort by 40%. Owned deployments including Outlook plugin and ADvendio/Adobe integrations and created 50+ reports and dashboards to improve case visibility and adoption.
Deloitte USI
May 2021 - Aug 2022 (1 year 3 months)
Administered Sales & Service Cloud for 300+ users and led a team of 3 to optimize Event & Role objects, improving reporting accuracy and data integrity. Built 80+ dashboards and reports and implemented Flows, Workflows and Approval Processes, boosting operational efficiency by 45%.
Splash Business Intelligence
Jan 2019 - Apr 2021 (2 years 3 months)
Led Classic-to-Lightning migration with 0% data loss and integrated DocuSign to automate approvals. Built 20+ Tableau & SplashBI dashboards, reducing leadership reporting time by 60% and maintained data integrity through deduplication and validation.
Degrees, certifications, and relevant coursework
MUBachelor of Technology, Computer Science
Completed a Bachelor of Technology in Computer Science at Manav Rachna University.
Software and tools used professionally
IrelandYou can contact Apurva and 90k+ other talented remote workers on Himalayas.
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