Open to opportunities

April Rose Abadilla

@aprilroseabadilla

Executive Virtual Assistant specializing in inbox, calendar, lead follow-ups, client onboarding, and executive-level day-to-day operations.

Philippines

Message

What I'm looking for

I’m looking for an executive-level virtual assistant role where I can own inbox/calendar management, client follow-ups, onboarding, and day-to-day operations—supporting leaders with clear communication, reliable execution, and measurable reporting.

I can be your Executive Virtual Assistant—your behind-the-scenes support that keeps everything running smoothly while you focus on growth and big-picture decisions. I manage inboxes and calendars, handle follow-ups, and support day-to-day operations so nothing falls through the cracks.

In my recent experience, I managed the CEO’s inbox, calendar, and daily administrative operations. I also handled lead generation and client follow-ups across email and social, scheduled appointments, coordinated meetings, and supported client onboarding and payment processing. I oversaw social media communication, prepared KPI reports and administrative documentation, and assisted with screening, training, support, and payroll for new virtual assistants.

I’ve also delivered strong client and customer support while managing marketing-focused tasks. I created greeting card designs and marketing materials using Canva, handled Shopify product listings and inventory updates, managed social media, responded to inquiries via email and website chat, and supported blog content and basic content management.

Earlier roles rounded out my administrative and customer-service foundation. I assisted marketing and reporting needs, conducted online research and marketing analysis, supported campaign planning and execution, and maintained organized records and client communications. I’ve supervised retail operations, trained and onboarded staff, coordinated with suppliers for inventory updates, and supported sales teams with order fulfillment, inventory reporting, reconciliation sheets, proposals, contracts, and other administrative documentation.

Experience

Work history, roles, and key accomplishments

Executive Virtual Assistant

Health Pillars

Jan 2021 - Jan 2026 (5 years)

Managed the CEO inbox and calendar, coordinated appointments, and handled lead generation and client follow-ups via email and social channels. Supported client onboarding and payment processing, prepared KPI reports, and screened/trained new virtual assistants while assisting with payroll and executive ad hoc tasks.

Executive Administration Inbox Management Calendar Management Lead Generation Client Communication Client Onboarding KPIs social media engagement Payroll Support Payment Processing

Virtual Assistant

Forever Cross Jewelry

Jan 2020 - Jan 2021 (1 year)

Provided client and customer support by responding to inquiries via email and website chat and resolving concerns to ensure satisfaction. Managed Shopify product listings and inventory updates, supported blog content and basic content management, and created marketing materials using Canva.

Customer Support Email Support Chat Support Inventory Social Media Management Canva Content Management Lead Generation

Virtual Assistant

Music Teachers Helper

Jan 2013 - Jan 2015 (2 years)

Assisted the Marketing Manager with customer support across phone, email, and chat, along with customer onboarding and administrative tasks. Conducted online research and marketing analysis, supported campaign planning and execution, and maintained organized client records.

Customer Support Customer Onboarding Phone Support Email Support Online Research Marketing Analysis Admin Tasks Client Records

Retail Supervisor

Unimax Pte Ltd.

Jan 2011 - Jan 2012 (1 year)

Supervised daily retail store operations and staff, including training, onboarding, and performance assessments. Coordinated with suppliers on inventory and product updates while ensuring excellent customer service and store presentation.

Retail Operations Staff Training Employee Onboarding Assessments Supplier Coordination Customer Service

Business Support Specialist

IBM Corporation

Jan 2009 - Jan 2011 (2 years)

Supported the IBM U.S. sales team with administration, including order fulfillment and inventory reporting. Prepared reconciliation sheets, proposals, and contracts, and conducted market research to support sales and marketing documentation.

Sales Administration order fulfillment Reconciliations Proposal Writing Market Research Administrative Documentation Sales Support

Customer Service Rep

Teletech & Sitel

Jan 2006 - Jan 2009 (3 years)

Provided phone customer support for U.S., Canada, and Australia customers, handling billing, account, and service concerns. Maintained high-quality customer service standards for retail, telecom, and mobile account inquiries.

Phone Customer Support Billing Support Account Support Customer Service Telecom Support Mobile Account Support Case Handling