Open to opportunities

April Lindsey

@aprillindsey

Message

I manage travel reservations, customer records, and high-volume client service operations.

United States

Message

What I'm looking for

I'm looking for a client service or reservation-focused role where I can use booking systems, CRM tools, accurate data entry, and problem solving to deliver seamless customer experiences.

I've managed travel planning and resort reservations at Costco Travel using Sabre, Finesse, P2K, Compass, and online booking systems. I resolve complex booking modifications, confirm travel arrangements, and maintain organized client records across remote booking platforms.

At Stronghouse Solutions, I converted online leads into consultations, coordinated field-team preparation, and improved service delivery efficiency by 15%. My background also includes high-volume member service, digital fulfillment, data entry, vendor management, and first-call resolution.

Experience

Work history, roles, and key accomplishments

Call Center Representative

Stronghouse Solutions

May 2025 - Jul 2026 (1 year 2 months)

Managed high volumes of inbound and outbound digital communication to facilitate client services and complex project coordination. Processed and converted online leads into confirmed consultations, utilizing CRM software to track and manage the customer lifecycle.

CRM Data Entry Digital Communication Project Coordination Customer Service

Reservation Agent

Costco Travel

Feb 2023 - Mar 2025 (2 years 1 month)

Managed comprehensive travel planning and reservation management for hospitality clients using GDS Systems including Sabre. Utilized advanced online booking systems and proprietary platforms like Finesse, P2K, and Compass to process accurate resort bookings.

Sabre GDS booking systems Finesse Reservation Management Travel Planning

Member Service and Cashier Assistant

Costco Wholesale

Jun 2021 - Feb 2023 (1 year 8 months)

Assisted hundreds of members daily with service inquiries, ensuring high levels of client satisfaction and vendor management protocol. Managed high-volume checkout processes, performing rapid data entry and transaction verification to maintain warehouse logistics.

Customer Service Data Entry Vendor Management Cash Handling Safety Procedures

Online Personal Shopper

Walmart

Nov 2019 - Jun 2021 (1 year 7 months)

Managed digital fulfillment for online grocery and retail orders, ensuring 100% accuracy in item selection for booking confirmations. Processed product substitutions and staged orders within an online booking system to optimize customer pickup and delivery workflows.

Data Entry Inventory Management