Aphiwe Magadla
@aphiwemagadla
I resolve hardware, software, and user support issues for reliable IT operations.
South AfricaWhat I'm looking for
At De Print Shop, I provide technical support for computers, printers, and design software, troubleshoot hardware and system-performance issues, and help users with setup, file management, and applications.
I'm CompTIA A+ certified and studying toward Network+. I bring hands-on Windows, networking, remote-support, and ticket-resolution foundations, along with field technical support experience from Statistics South Africa, where I assisted teams using mobile devices and digital systems.
Experience
Work history, roles, and key accomplishments
Graphic Designer / Technical Support Assistant
De Print Shop
Jan 2024 - Present (2 years 8 months)
Provided technical support for computers, printers, and design software. Troubleshot hardware, software, and system performance issues, and assisted users with file management, system setup, and application usage.
Education
Degrees, certifications, and relevant coursework
Big Fish School of Digital Filmmaking
NQF4, Film & Television Production
2017 - 2017
Completed a program in Film & Television Production, achieving an NQF4 qualification.
Manzomthombo Secondary School
Matric, General
Completed secondary education, earning a Matric certificate in 2012.
CTU Training Institution
NQF5, CISCO Networking
2018 -
Completed an NQF5 CISCO Networking program, covering modules such as Computer Architecture, Network Systems, and CCNA Security.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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