At Source, I established the end-to-end Learning & Development function from scratch, creating its strategic framework, processes, and infrastructure. I also designed and delivered customized programs for leadership, soft skills, and technical competencies.
At MOURITech Solutions, I designed training programs around organizational needs and led instructional designers developing e-learning content. I introduced blended delivery approaches and used participant feedback, performance metrics, and learning data to improve programs.
Earlier, I delivered customized training as a freelance Corporate Trainer & L&D Consultant and developed training in banking operations, customer service, and compliance at HSBC Electronic Data Processing Pvt. Ltd. Across my work, I’ve designed and delivered 50+ customized training programs and used program data to provide actionable insights to leadership.
