RN

Open to opportunities

RUPUS Natheniyal

@rupusnatheniyal

RCM Team Lead optimizing US healthcare revenue cycles through denial management, AR recovery, and team leadership.

What I'm looking for

I’m seeking an RCM leadership role where I can drive US revenue-cycle performance—denial management, AR follow-up, and compliant workflows—while mentoring teams and improving KPIs like DSO through AdvancedMD/Office Ally/Centricity expertise.

I’m a results-driven RCM Team Lead with 5 years of experience optimizing end-to-end Revenue Cycles for US-based healthcare providers. I specialize in Denial Management, Accounts Receivable (AR) Recovery, and Revenue Capture, with a focus on improving reimbursement outcomes.

I lead billing workflows with technical proficiency in AdvancedMD, Office Ally, and Centricity, supported by MS Excel (VLOOKUP/Pivots). I use root cause analysis and insurance follow-up to overturn rejections and strengthen claim resolution.

In my current role, I manage an RCM operations team to ensure 99%+ accuracy in billing workflows and project delivery. I spearhead denial management strategies, mentor junior analysts on AR calling techniques, and drive performance through KPI tracking and process optimization to reduce DSO.

I’m dedicated to HIPAA compliance and workflow efficiency, bringing a bilingual communication style (English/French) and fluency in multiple languages. I enjoy building clarity for teams and coordinating directly with US-based insurance carriers to resolve claim discrepancies.

Experience

Work history, roles, and key accomplishments

IN

Current

Team Lead (Operations)

Current

Invoisync

May 2024 - Present (2 years 2 months)

Lead RCM operations team responsible for billing workflow execution and project delivery, maintaining 99%+ accuracy. Manage denial management strategies and mentor junior analysts to improve AR recovery rates.

Revenue Cycle Management (RCM)Billing Operations Denial Management Insurance Follow Up Mentoring KPI Tracking Process Optimization Office Ally HIPAA compliance

IN

Senior Billing and Coding Analyst

Invoisync

May 2024 - Sep 2024 (4 months)

Managed US healthcare billing portfolios with a focus on high-value AR recovery. Audited denied claims and overturned rejections through insurance follow-up.

Billing Denial Management Insurance Follow Up Root Cause Analysis Office Ally

LL

RCM & Operations Associate

Legacy Healthcare (Pvt) Ltd

Mar 2021 - May 2024 (3 years 2 months)

Executed full-cycle RCM including billing, collections, and AR management for multiple insurance providers. Resolved claim discrepancies with US-based insurance carriers and reduced aging AR buckets through follow-up schedules and coding corrections.

Revenue Cycle Management (RCM)Collections Denial Management A R Follow Up Office Ally

Education

Degrees, certifications, and relevant coursework

NS

Not specified

HND, Management

Completed an HND in Management. The awarding institution and dates were not provided.

NS

Not specified

I.G.C.S.E Advanced Level, Biology, English, Chemistry, Mathematics

2021 -

Grade: Biology A; English A; Chemistry B; Mathematics B

Completed I.G.C.S.E Advanced Level (2021) with Biology (A), English (A), Chemistry (B), and Mathematics (B).

NS

Not specified

Professional Training, Graphic Design, Marketing, Production

Completed professional training in Graphic Design, Marketing, and Production.

Tech stack

Software and tools used professionally

Gmail

Root Cause

Dive

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