JosephMay 1919

I am a detail-oriented Senior Operations Analyst with deep expertise in Revenue Cycle Management, claims billing, verification of benefits, claim rejections, reporting analysis, and reconciliations. I leverage multiple RCM platforms to optimize billing workflows and ensure accuracy in revenue processes.

At Invent Healthmatics Inc., I manage patient demographic entry, benefits verification for commercial and government payers, claim rejection resolution, AR escalations, and physician, lab, and hospital billing—reducing denials and improving cash flow. Previously at Carecloud Colombo Pvt. Ltd., I handled superbill processing, reconciliations, client deliverables, internal audits, and HIPAA-compliant workflows.

I hold a BSc (Hons) in Business Management (Top-up) with First Class Honors and a Higher National Diploma in Business Management. I combine analytical rigor, cross-functional coordination, and hands-on RCM tool experience to drive operational improvements and reliable revenue outcomes.