Roshan Srinivas
@roshansrinivas
RCM leader with 10+ years in AR follow-up, denial management, and U.S. medical billing.
Sri LankaWhat I'm looking for
I am an experienced Revenue Cycle Management professional with over a decade of expertise in AR follow-up, denial management, and U.S. medical billing operations across multiple specialties. I have led large offshore teams, driven process improvements, and maintained strong client relationships while overseeing KPI adherence and escalations.
My career highlights include leading teams of 100+ members, supervising AR and denial operations, analyzing denial trends to revise SOPs, and serving as an SME for complex, high-dollar claims. I am well-versed in PMS platforms such as AdvancedMD, eClinicalWorks, and Imagine, and I regularly conduct quality audits, team coaching, and performance reviews.
I am currently practicing for my CPC certification and seeking client success, RCM consulting, or remote healthcare support roles where I can apply my operational leadership, process optimization, and payer-specific expertise to improve revenue outcomes and client satisfaction.
Experience
Work history, roles, and key accomplishments
Assistant Manager – Operations
Apexia RCM
Jun 2024 - Jul 2025 (1 year 1 month)
Led a 100+ member RCM team overseeing AR, denial management, and payment posting; improved KPI adherence and drove SOP development and quality audits to enhance claim resolution efficiency.
Senior Team Lead – Operations
Apexia RCM
Mar 2024 - Jun 2024 (3 months)
Supervised AR and denial management operations, mentored team leads, handled client escalations, and reduced resolution timelines through process improvements.
Team Lead – AR Follow-Up & Denial Management
HealthRecon Connect
Dec 2022 - Feb 2024 (1 year 2 months)
Led a team of 15+ agents managing U.S. medical insurance AR and denials; served as offshore client contact and used denial trend analysis to drive SOP revisions and improve resolution rates.
Assistant Team Lead – AR Follow-Up
HealthRecon Connect
Apr 2021 - Dec 2022 (1 year 8 months)
Supported AR and denial workflows, trained junior agents on payer rules, and escalated high-aging account trends for management intervention to reduce outstanding balances.
Specialist – AR Follow-Up & Denial
HealthRecon Connect
Apr 2019 - Apr 2021 (2 years)
Handled complex, high-dollar claims and persistent denials from major U.S. payers; acted as SME for clients and contributed to training, QA, and weekly denial trend reporting.
Senior Operations Analyst
HealthRecon Connect
Dec 2018 - Apr 2019 (4 months)
Focused on denied claims resolution and improving first-call resolution metrics while mentoring new analysts and supporting internal quality checks.
Operations Analyst – AR Follow-Up
HealthRecon Connect
Jun 2018 - Dec 2018 (6 months)
Performed insurance claim follow-up, documented actions in PMS systems, investigated claim status, and processed re-submissions to improve reimbursement timelines.
Education
Degrees, certifications, and relevant coursework
BMS (Certificate in Business Management)
Certificate, Business Management
Completed a Certificate in Business Management in Sri Lanka in 2014.
E-Soft
Certificate, Computer Hardware Engineering
Completed a Certificate in Computer Hardware Engineering from E-Soft in 2006.
GCE Ordinary Level
GCE O-Level, General Secondary Education
Completed GCE Ordinary Level examinations in Sri Lanka in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
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