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Anupam Palai

@anupampalai

Computer science grad combining technical literacy & cross-functional ops experience. Focused on efficiency, clear communication, & quality delivery.

India

Message

What I'm looking for

I am looking for a full-time remote role in an agile, collaborative environment where I can leverage my technical literacy and operations background to streamline workflows, improve process accuracy, and solve complex business problems. I thrive in async-first teams that value proactive communication, ownership, and continuous learning across cross-functional projects.

B.Tech Computer Science graduate with hands-on experience in business operations and client workflows. At Kalvium, I managed end-to-end client communications and CRM data with 98% record accuracy while streamlining daily operations. Combining technical proficiency in Python, SQL, and database systems with strong analytical problem-solving and cross-functional communication, I excel at bridging the gap between technical teams and business execution. I bring a strong background in process optimization, quality verification, and asynchronous collaboration, making me eager to drive efficiency, workflow accuracy, and customer success across remote teams.

Experience

Work history, roles, and key accomplishments

Business Development Associate

Kalvium

Mar 2024 - Aug 2024 (5 months)

Managed end-to-end sales pipelines and student counseling workflows, driving client acquisition and maintaining a 98% data accuracy rate in CRM software. Resolved client queries and technical delivery friction, enhancing customer satisfaction and ensuring smooth multi-stakeholder operations.

CRM Sales Pipeline Management Customer Relationship Management Data Accuracy Process Optimization Cross Functional Collaboration Lead Tracking