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Anudeep dandamudi

@anudeepdandamudi

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Technical Program Manager at Coforge, supporting AI production operations after managing 130+ production bots at FIS.

India

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At Coforge, I work as an AI Production Support Manager, handling team and stakeholder management, escalations, and vendor management.

At FIS, I managed 130+ production bots across multiple technologies and led a team of 12 while meeting SLA targets and operational KPIs. I analyzed incidents, determined severity, and documented root causes.

At FIS, I also developed Agentic AI solutions using GitHub Copilot and prompt engineering to support productivity, knowledge retrieval, and business analysis.

At Autodesk, I developed and maintained UiPath automation solutions for finance and operational processes, working across the SDLC from requirements analysis through production support. Earlier, at PayPal Corporation, I built and maintained risk analysis models focused on loss savings and loss prediction.

Experience

Work history, roles, and key accomplishments

Current

AI Production Support Manager

Current

Coforge

Jul 2026 - Present (3 months)

Manage team operations, stakeholder communication, escalation handling, and vendor management. Provide strong analytical and problem-solving support for production environments.

Team Management Stakeholder Management Escalation Handling Vendor Management Communication Skills Analytical Skills Problem Solving

Production Support Manager

FIS

Oct 2021 - Jul 2026 (4 years 9 months)

Lead a team of 12 members managing 130+ production bots across multiple technologies while meeting SLA targets and operational KPIs. Analyze incidents, perform root cause analysis, and develop Agentic AI solutions using GitHub Copilot and prompt engineering.

Team Leadership Production Support Incident Management Root Cause Analysis SLA Management KPI Monitoring Agentic AI GitHub Co Pilot Prompt Engineering Business Analysis

Software Engineer

Autodesk

Apr 2018 - Sep 2021 (3 years 5 months)

Developed and maintained UiPath-based automation solutions for finance and operational processes. Worked across the software development lifecycle including requirements analysis, design, development, testing, deployment, and production support.