Shashvat Kumar
@shashvatkumar
Technical Program Lead at Dell, where I cut release cycles from two weeks to 4–6 hours with AI-native development.
IndiaWhat I'm looking for
At Dell, I launched DevOpsAssist and an AI chat assistant on an agentic framework, helping development teams cut release cycles from two weeks to 4–6 hours. I evolved DevOpsAssist into an AI-Native Asset Catalogue and helped scale Dell’s agentic AI chatbot to 500+ SDLC users.
I also oversee enterprise releases and product launches. Across Dell, I supported 100+ releases a year with zero critical SLA breaches, and replaced a legacy platform to save $2.4M annually. Earlier, I managed customer-facing releases for clients including McDonald’s, HSBC and Morgan Stanley.
Experience
Work history, roles, and key accomplishments
Technical Program Lead & AI Product Owner
Apr 2024 - Present (2 years 6 months)
Led dual mandate of AI product ownership and end-to-end release oversight, launching DevOpsAssist and an AI chat assistant, and migrating 3,500+ users to an in-house tool, saving $2.4M annually.
Senior Product Owner & Enterprise Release Manager
Apr 2018 - Present (8 years 6 months)
Senior Product Owner and Enterprise Release Manager overseeing AI product launches and release management for 10+ teams and 3,500+ users.
Enterprise Release Manager — Sales & Manufacturing Domains
Apr 2018 - Mar 2024 (5 years 11 months)
Orchestrated 100+ enterprise releases annually for Sales and Manufacturing, maintaining zero critical SLA breaches and introducing rollback frameworks that cut disruptions by 25% YoY.
Senior Consultant managing customer-facing releases for global clients, with portfolio-wide business impact.
Managed releases for McDonald’s POS and in-store ecosystem, coordinating Dev and QA services, and spearheaded mobile app releases including the Uber Eats integration.
Led customer-facing releases of a regulated banking portal for 10M+ customers across Hong Kong, China, and Australia, guiding an 8-person team and delivering zero critical defects across 6 production cycles.
Program Coordinator — Morgan Stanley, Commodities Trading (NYC)
Jan 2011 - Jan 2013 (2 years)
Directed agile delivery for a client-facing commodities trading platform, mapping deployment roadmaps with NYC stakeholders and automating testing with UNIX/Perl and PL/SQL, trimming manual effort by 50%.
Reduced defect leakage by 35% and time-to-market by 20% on Morgan Stanley and retail programs, mentoring 15+ engineers on automation frameworks.
Engineered automation frameworks, boosting efficiency by 35% and lowering defect re-opens by 20% through root-cause analysis.
QA / SDET
Performix
Dec 2005 - Nov 2009 (3 years 11 months)
Engineered automation frameworks, boosting efficiency by 35% and lowering defect re-opens by 20% through root-cause analysis.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
PMI-ACP, Agile Project Management
Earned the PMI Agile Certified Practitioner (PMI-ACP) certification from the Project Management Institute in 2023.
Project Management Institute
PMP, Project Management
Earned the Project Management Professional (PMP) certification from the Project Management Institute in 2021.
JSS Academy of Technical Education
Bachelor of Technology, Computer Science
Completed a Bachelor of Technology in Computer Science from JSS Academy of Technical Education, Karnataka in 2005.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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