Antony wafula
@antonywafula
Motivated professional with expertise in customer support and content writing.
What I'm looking for
I am a motivated and reliable professional with a diverse background in customer support, data annotation, and SEO content writing. My excellent communication skills and attention to detail have allowed me to thrive in various roles, particularly in delivering high-quality work that meets client needs. Currently, I am building my expertise in online freelance writing and content creation, which I am passionate about.
In my role as a Customer Support Assistant at Elite Furniture Solutions, I have effectively handled online inquiries, improved communication efficiency between teams, and assisted clients in making informed purchase decisions. My experience as a Data Annotator at AI Data Lab has further honed my skills in labeling and categorizing data for AI training, ensuring high data quality through rigorous quality control checks.
With a Diploma in Culinary Arts from Mount Kenya University, I have also gained valuable experience in the culinary field as a Chef Assistant, where I supported kitchen operations and maintained food safety standards. I am fluent in both English and Kiswahili, and I have a keen interest in content writing, tech trends, and AI.
Experience
Work history, roles, and key accomplishments
Customer Support Assistant
Elite Furniture Solutions
Jan 2025 - Present (6 months)
Handled online customer inquiries and provided timely support. Improved communication efficiency between sales and delivery teams. Helped clients make purchase decisions by providing product information.
Data Annotator
AI Data Lab
Jan 2023 - Present (2 years 6 months)
Labeled and categorized images, videos, and text for AI training. Worked with tools like Labelbox and CVAT. Ensured high data quality through quality control checks.
Chef Assistant
Ethiopian Cuisine Restaurant
Jan 2022 - Present (3 years 6 months)
Assisted in preparing traditional Ethiopian dishes. Maintained cleanliness and followed food safety standards. Supported head chef with kitchen duties and customer service.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Diploma in Culinary Arts, Culinary Arts
Currently awaiting graduation from Mount Kenya University with a Diploma in Culinary Arts. The program provided comprehensive training in culinary techniques and food preparation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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