Antony wafula - Customer Support Assistant - Elite Furniture Solutions | Himalayas
AW
Open to opportunities

Antony wafula

@antonywafula

Motivated professional with expertise in customer support and content writing.

Kenya
Message

What I'm looking for

I am looking for opportunities that allow me to grow in content creation and customer support, ideally in a collaborative and innovative environment.

I am a motivated and reliable professional with a diverse background in customer support, data annotation, and SEO content writing. My excellent communication skills and attention to detail have allowed me to thrive in various roles, particularly in delivering high-quality work that meets client needs. Currently, I am building my expertise in online freelance writing and content creation, which I am passionate about.

In my role as a Customer Support Assistant at Elite Furniture Solutions, I have effectively handled online inquiries, improved communication efficiency between teams, and assisted clients in making informed purchase decisions. My experience as a Data Annotator at AI Data Lab has further honed my skills in labeling and categorizing data for AI training, ensuring high data quality through rigorous quality control checks.

With a Diploma in Culinary Arts from Mount Kenya University, I have also gained valuable experience in the culinary field as a Chef Assistant, where I supported kitchen operations and maintained food safety standards. I am fluent in both English and Kiswahili, and I have a keen interest in content writing, tech trends, and AI.

Experience

Work history, roles, and key accomplishments

ES
Current

Customer Support Assistant

Elite Furniture Solutions

Jan 2025 - Present (6 months)

Handled online customer inquiries and provided timely support. Improved communication efficiency between sales and delivery teams. Helped clients make purchase decisions by providing product information.

AL

Data Annotator

AI Data Lab

Jan 2023 - Present (2 years 6 months)

Labeled and categorized images, videos, and text for AI training. Worked with tools like Labelbox and CVAT. Ensured high data quality through quality control checks.

ER

Chef Assistant

Ethiopian Cuisine Restaurant

Jan 2022 - Present (3 years 6 months)

Assisted in preparing traditional Ethiopian dishes. Maintained cleanliness and followed food safety standards. Supported head chef with kitchen duties and customer service.

Education

Degrees, certifications, and relevant coursework

MU

Mount Kenya University

Diploma in Culinary Arts, Culinary Arts

Currently awaiting graduation from Mount Kenya University with a Diploma in Culinary Arts. The program provided comprehensive training in culinary techniques and food preparation.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan