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Open to opportunities

Katie Pulliam

@katiepulliam

Customer-focused Sales Associate and front-of-house team member with 2+ years of retail and food service experience.

United States
Message

What I'm looking for

I’m looking for a customer-facing role where I can use my 2+ years of retail and food service experience, provide reliable service, and grow with a supportive team through training and consistent improvement.

I’m a high school graduate eager to move forward in my career, bringing over 2 years of customer service experience across the retail and food industry. I enjoy helping customers find what they need, answering questions, and creating a positive experience that earns trust.

In my most recent role, I worked as a Sales Associate, assisting customers with product selection, maintaining organized merchandise displays, and supporting sales through strong product knowledge. I also handled cash transactions accurately, managed returns, exchanges, and refunds per store policy, and helped keep inventory stocked and the store clean.

I’ve also supported guests in fast-paced restaurant environments, where I greeted customers warmly, managed seating to improve flow, monitored dining cleanliness and health and safety standards, and collaborated with kitchen staff for timely service. I’m dependable, punctual, and comfortable training new team members on policies, menu knowledge, procedures, and customer service techniques.

Experience

Work history, roles, and key accomplishments

Chick-fil-A logoCH

Front of House Employee

Chick-fil-A

Sep 2023 - Feb 2024 (5 months)

Greeted and assisted customers to ensure positive dining experiences, managed seating to optimize flow and reduce wait times, and maintained dining area cleanliness per health and safety standards. Coordinated with kitchen staff, addressed customer questions and issues, and trained new front of house employees on policies, menu knowledge, and customer service.

Education

Degrees, certifications, and relevant coursework

Florida Virtual School logoFS

Florida Virtual School

High School Diploma, High School

Grade: 3.8 GPA

Earned a High School Diploma from Florida Virtual School with a reported 3.8 GPA.

Tech stack

Software and tools used professionally

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