
Anthony Flores
@anthonyflores1
Fraud Analyst at Tithe.ly who contributed to $100K+ in annual fraud loss avoidance through transaction monitoring and risk controls.
What I'm looking for
At Tithe.ly, I monitored transaction queues and investigated fraud alerts using Stripe Radar, making risk-based determinations and documenting findings for escalation.
I used SQL through Stripe Sigma to investigate transaction and account data, identify patterns, and report trends. My transaction monitoring and risk controls contributed to $100K+ in annual fraud loss avoidance.
At Blackbaud, Inc., I managed chargeback and dispute operations and improved chargeback recovery performance from ~40% to 90% by overhauling evidence preparation and documentation standards.
Earlier, as a Chargeback Administrator at Sony Online Entertainment / Daybreak Game Co., I handled disputes across an online gaming payments environment and refined evidence and escalation processes. I’m currently expanding into Python and advanced data analytics to grow into a Fraud Data Analyst role focused on predictive fraud detection.
Experience
Work history, roles, and key accomplishments
Fraud Analyst
Tithe.ly
Nov 2019 - Feb 2025 (5 years 3 months)
Monitored transaction queues and investigated fraud alerts, making risk-based decisions on holds, reserves, and account suspensions. Contributed to $100K+ in annual fraud loss avoidance.
Managed end-to-end chargeback and dispute lifecycle for a SaaS payments platform, improving recovery from ~40% to 90% through better evidence preparation. Held authority over funding holds and account suspensions.
Chargeback Administrator
Sony Online Entertainment / Daybreak Game Co.
Jan 2003 - Sep 2013 (10 years 8 months)
Managed chargeback and dispute lifecycle across a high-volume online gaming environment, improving recovery from ~40% to 90% over a decade. Prepared representment documentation and held authority over funding holds and account suspensions.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Science, Business / Accounting
Grade: 3.77
Bachelor of Science in Business with a focus on Accounting, achieved a GPA of 3.77.
University of Phoenix
Honors Society Membership, Business
Member of the Delta Mu Delta Honors Society Business at the University of Phoenix, San Diego Campus.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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