Looking for a job

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@keelandw

I protect platforms from identity threats, account takeovers, and digital fraud through risk analytics and investigations.

United States

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What I'm looking for

I'm looking to protect platform integrity through identity security, fraud mitigation, risk analytics, and cross-functional work on emerging attack patterns and secure system architecture.

At Microsoft via Atos-Wipro, I analyze Microsoft Entra ID activity to identify complex anomalies and disrupt identity threats before they affect platform integrity.

I enhance risk-based protections by labeling ML-driven detections and integrating signals from XDR and other sources. My team’s standards alignment reduced weekly case volume to zero, freeing resources for strategic fraud investigations.

Previously at Riot Games, I investigated platform abuse and financial risk across Kount, PayOn, PayPal, and Shopify. I helped maintain a 0.9% chargeback rate across processors and designed the fraud investigations SOP used for Trust and Safety onboarding.

I’ve also monitored ecommerce transactions, investigated more than 130 unauthorized-access reports daily with SQL, and protected customer information while maintaining GDPR and CCPA compliance.

Experience

Work history, roles, and key accomplishments

Current

Lead Security Analyst

Current

Microsoft via Atos - Wipro

Apr 2021 - Present (5 years 5 months)

Analyze Microsoft Entra ID account activity to identify complex anomalies and disrupt identity threat patterns. Lead enhancement of risk-based protections and collaborate with cross-functional stakeholders to reduce weekly case volume to zero.

Microsoft Entra ID XDR ML Driven Threat Detection Risk Analytics Identity Threat Patterns SOP Design Quality Reviews Cross Functional Collaboration

Senior Fraud Analyst

Riot Games via Keywords Studios

Sep 2019 - Apr 2021 (1 year 7 months)

Investigated sophisticated platform abuse and financial risk by analyzing ambiguous datasets from platforms such as Kount, PayOn, Paypal, and Shopify. Implemented aggressive fraud mitigation to maintain a 0.9% chargeback rate across all processors.

Fraud Investigation Risk Analytics Kount PayOn PayPal Shopify Chargeback Management SOP Design Dispute Management

Ecommerce/Accounts Specialist

Riot Games via VMC

Sep 2017 - Sep 2019 (2 years)

Protected sensitive personal information from leaks and fraudulent activity while ensuring 100% compliance with GDPR, CCPA, and internal privacy policies. Performed transaction monitoring for ecommerce payments using risk analytics, preventing tens of millions of dollars in potential lost revenue.

SQL Transaction Monitoring Risk Analytics GDPR CCPA Fraud Investigation E commerce Payments Data Analysis