At James River Carriers, I serve as executive relationship manager for strategic transportation accounts, aligning operations with customer objectives and long-term retention. I also develop KPI reporting and root-cause analyses to support service improvements.
Previously, as Terminal Manager / Planner at Abilene Motor Express, I directed daily operations for a fleet of 50+ power units. I designed planning strategies to reduce deadhead miles, increase equipment utilization, and improve fuel efficiency while maintaining service levels.

