Open to opportunities

Ann Maina

@annmaina4

Hi, I’m Ann, a Social Media Manager and customer support professional helping clients remotely with their businesses generating more leads.

Kenya

Message

What I'm looking for

I'm looking for remote Virtual Assistant or Administrative Support opportunities where I can organize workflows, manage schedules and communication, maintain accurate records, and help teams stay on top of priorities and deadlines.

I specialize in social media management and customer support, helping businesses stay consistent, visible, and connected with their audience. I create and publish 3–4 pieces of content weekly across Instagram, Facebook, and LinkedIn, maintaining an active online presence and generating 50+ new followers per month.

I also handle 10–15 customer inquiries, responding promptly and professionally, which helped reduce unresolved cases by 90% and ensured customers received accurate information contributing to increased leads.

Through consistent content, audience engagement, and responsive customer communication, I help businesses strengthen their online presence, improve customer satisfaction, and turn engagement into opportunities.

Experience

Work history, roles, and key accomplishments

Virtual Assistant / Administrative Support

Anne Virtual Assistant Services

Provided day-to-day administrative support, managing schedules, documents, and digital workflows for clients. Coordinated tasks across multiple platforms and maintained confidentiality.