Annika Laudien
@annikalaudien
Backoffice coordinator at StattReisen | CT Cool Tours Event, coordinating customer events, bookings, and B2B/B2C communication.
GermanyWhat I'm looking for
At StattReisen | CT Cool Tours Event, I coordinate customer events and manage offers and bookings. I also support B2B and B2C customer acquisition and service.
I coordinate with external service providers and contribute to marketing and product development. My work also includes project coordination, employee supervision, onboarding, and complaint management.
At Dürr Systems GmbH, I supported event coordination, prepared press reports and presentations, and maintained the website using TYPO3. I also translated into English and helped plan and run webinars.
I hold a Bachelor of Arts in Tourism Management from Hochschule Heilbronn and completed Immobilienmaklerin (IHK) with a grade of 1.2. I’m looking for a flexible remote mini-job in back office or office assistance alongside my part-time work.
Experience
Work history, roles, and key accomplishments
Abteilungsleitung StattReisen
CT Cool Tours Event
Apr 2019 - Present (7 years 7 months)
Leitung der Abteilung mit Fokus auf Organisation, Kundenbetreuung und administrative Prozesse. Verantwortlich für Veranstaltungskoordination, B2B-/B2C-Kommunikation, Buchungsverwaltung, Projektleitung, Mitarbeiterführung und Beschwerdemanagement.
Praktikum Marketing
Dürr Systems GmbH
May 2015 - Sep 2015 (4 months)
Unterstützung im Marketing mit Fokus auf Eventkoordination, Pressearbeit, Präsentationen, Websitepflege mit TYPO3, englische Übersetzungen sowie Planung und Durchführung von Webinaren.
Praktikum Personenverkehrslogistik
Cool Tours
Oct 2014 - Jan 2015 (3 months)
Planung von Großveranstaltungen, Betreuung von Geschäfts- und Privatkunden sowie Unterstützung bei Überweisungen und Buchhaltungsaufgaben.
Education
Degrees, certifications, and relevant coursework
IHK-Zentrum für Weiterbildung
Immobilienmaklerin (IHK), Real Estate
2026 - 2026
Grade: 1.2
Completed the IHK-certified real estate agent program with a grade of 1.2.
Hochschule Heilbronn
Bachelor of Arts, Tourismusmanagement
Bachelor of Arts in Tourism Management with a focus on marketing, B2B, and sustainability.
Internationaler Bund
Abitur, General Studies
2009 - 2011
Completed the Wirtschaftsoberschule with a general university entrance qualification (Abitur).
Die Continentale
Kauffrau für Versicherungen und Finanzen, Insurance and Finance
2006 - 2009
Completed vocational training as an insurance and finance clerk.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Salary expectations
Job categories
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