At Schlun & Elseven Rechtsanwälte, I introduced a ticketing system across departments so workload, case status, and bottlenecks are visible in real time. I’m responsible for 14 employees across several departments and three locations, and introduced a central wiki to support onboarding and knowledge sharing.
At StackFuel GmbH by Multiverse Group Ltd, I built a four-person Administration & Operations team and reworked onboarding with personal support, Confluence playbooks, and Zapier automations. I also made team responsibilities and progress visible through Asana, and used Metabase dashboards to support data-informed prioritization.
Earlier at StackFuel GmbH, I co-developed training programs and streamlined workflows, reducing manual work by 32% and achieving a 92% completion rate. My background also includes training operations, legal office work, and medical administration.
